Coordinating IT Services and Operations

2 weeks ago


Hong Kong Island, Hong Kong SAR China The Executive Centre Full time

As an IT Project Coordinator at The Executive Centre, you will lead the way in driving efficient and responsive IT services. Key responsibilities include building strong partnerships with stakeholders, continuously improving processes, and making data-driven decisions to propel business forward.

Your Contributions
  • Service Support and Troubleshooting:
    • Embark on proactive monitoring and management of service tickets, streamlining resolution times.
    • Pursue comprehensive diagnostic approaches to address complex user issues.
    • Leverage best practices to optimize service desk operations.
    • Collaborate with the team to identify trends and areas for improvement.
    • Consistently communicate progress and outcomes to relevant stakeholders.
  • Operational and Administrative Support:
    • Implement best-in-class reporting mechanisms to assess performance and opportunities for enhancement.
    • Create dynamic user communications to facilitate informed decision-making.
    • Design intuitive user interfaces to empower seamless user experiences.
  • Project Coordination:
    • Effectively coordinate multiple projects simultaneously, achieving objectives within time-sensitive deadlines.
    • Expertly balance competing priorities and stakeholder expectations.
    • Continuously analyze project performance and propose actionable recommendations for growth.


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