Hotel Operations Manager

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full time

At Shangri-La Group, we believe in the importance of delivering exceptional guest experiences. Our team is dedicated to providing personalized service and ensuring that every interaction with our guests is handled professionally.

We are seeking a Front Office Supervisor who will perform check-ins and check-outs efficiently, as well as manage cashiering functions. This role also involves building relationships with guests to delight and gain loyalty, maximizing their satisfaction.

The ideal candidate will have a Higher Diploma or above in Hospitality Management or other related disciplines, with a minimum of 5 years of relevant experience in sizable hotels, including 2 years of experience in a supervisory role. Strong leadership, interpersonal, and organizational skills are essential for this position.

We offer excellent opportunities for professional growth and development, as well as a competitive compensation package. If you are a customer-oriented, outgoing, and independent individual with an excellent command of spoken English, Cantonese, and Putonghua, we encourage you to apply for this exciting opportunity.



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