Senior Network Quality Manager
3 days ago
About China Mobile Hong Kong Co. Ltd.
We are a leading telecommunications company in Hong Kong, committed to delivering innovative mobile services to our customers.
Salary
The estimated salary for this position is HKD 120,000 - 180,000 per month, depending on experience and qualifications.
Job Description
Job Title: Senior Network Quality Manager
Reports to: Head of Mobility Network Engineering
In this challenging role, you will be responsible for ensuring the highest quality of our mobility network services. You will work closely with cross-functional teams to analyze network performance data, identify areas for improvement, and develop strategies to enhance customer experiences.
Required Skills and Qualifications
To succeed in this position, you should have:
- A minimum of 8 years of experience in mobile network engineering, operations, or quality management;
- Extensive knowledge of cellular network technologies (e.g., 4G LTE, 5G), and other wireless protocols;
- Proficiency in network performance analysis, optimization, and troubleshooting tools and techniques;
- Strong understanding of network planning, design, and deployment processes;
- Hands-on experience with network monitoring, testing, and quality assurance tools;
- Effective communication and collaboration skills to work with cross-functional teams;
- Knowledge of network performance optimization strategies and best practices;
- Strong verbal and written communication skills, with the ability to present technical information to both technical and non-technical stakeholders;
- Continuously improve and stay updated with the latest industry trends and technologies;
- Excellent problem-solving, analytical, and critical thinking skills.
Benefits
We offer a competitive benefits package, including:
- Discretionary performance bonus;
- Life insurance;
- Medical insurance;
- Education subsidies;
- Birthday gift;
- Marriage leave;
- Birthday leave;
- Staff discount.
Working Arrangements
This role requires a full-time commitment, working 5 days a week, 8 hours a day.
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