Senior Network Quality Assurance Specialist

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

Job Summary

HKT is seeking a highly skilled Senior Network Quality Assurance Specialist to join our team. As a key member of our network assurance team, you will be responsible for ensuring the highest level of network performance and quality for our customers.

Main Responsibilities

  • Monitor network performance and customer experience, analyzing performance changes and implementing proactive measures to prevent issues.
  • Develop and maintain rulesets for performance change detection and alarm generation, ensuring timely notification of network quality issues.
  • Collaborate with network teams to resolve performance issues, ensuring KPIs are restored and network quality is maintained.
  • Assist in technical support and troubleshooting for network and site performance issues, providing expert guidance and solutions.
  • Validate new Base Station site acceptance and cluster acceptance performance reports, ensuring compliance with quality standards.

Requirements

  • High Diploma / Associate Degree / Degree holder in Electronic Engineering, Telecommunication or related disciplines.
  • Related experience in Telecommunication and Mobile Network Industry is an advantage.
  • Good programming skills – Python, Shell, SQL etc is an advantage.
  • Hands-on experience on programming (IOS, Android and Windows base) for tools development and database management is an advantage.
  • Analytical mind, self-motivated and able to work under tight schedule.
  • Good command in English, Cantonese and Mandarin.


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