Loss Prevention Coordinator
6 days ago
Are you a detail-oriented individual with excellent communication skills?
We are looking for a Loss Prevention Coordinator to join our team in Hong Kong.
In this role, you will be responsible for managing the end-to-end claims process for various P&C products, with a focus on Property Damage, Liability, Personal Accident, and Liability.
Key Responsibilities:
- Manage the end-to-end claims process for various P&C products.
- Ensure timely and fair resolutions while maintaining high customer satisfaction.
- Assess claims, liaise with clients and service providers, and support the decision-making process.
- Identify areas for process improvement and contribute to best practices development.
- Support management on ad-hoc tasks.
Requirements:
- Prior experience in loss adjusting or claims handling within the general insurance industry, preferably in property insurance.
- Strong analytical and problem-solving skills.
- Ability to manage multiple cases efficiently.
- Excellent communication and negotiation skills for effective stakeholder interaction.
- Fluent in English, Cantonese, and Mandarin.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
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