Loss Prevention Coordinator

6 days ago


Hong Kong Island, Hong Kong SAR China Gravitas Recruitment Group (Global) Ltd Full time

Are you a detail-oriented individual with excellent communication skills?

We are looking for a Loss Prevention Coordinator to join our team in Hong Kong.

In this role, you will be responsible for managing the end-to-end claims process for various P&C products, with a focus on Property Damage, Liability, Personal Accident, and Liability.

Key Responsibilities:

  • Manage the end-to-end claims process for various P&C products.
  • Ensure timely and fair resolutions while maintaining high customer satisfaction.
  • Assess claims, liaise with clients and service providers, and support the decision-making process.
  • Identify areas for process improvement and contribute to best practices development.
  • Support management on ad-hoc tasks.

Requirements:

  • Prior experience in loss adjusting or claims handling within the general insurance industry, preferably in property insurance.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple cases efficiently.
  • Excellent communication and negotiation skills for effective stakeholder interaction.
  • Fluent in English, Cantonese, and Mandarin.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint).


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