Retail Operations Specialist
7 days ago
KEY RESPONSIBILITIES
Provide comprehensive clerical and administrative assistance to ensure the effective operation of retail activities. Deliver extensive support for daily operations and sales initiatives to enhance efficiency and drive performance. Generate regular reports analyzing retail KPIs, inventory status, stock replenishment, product performance, productivity metrics, customer relationship management, competitive landscape, and market trends. Manage stock transfers between retail locations and warehouses, coordinating product deliveries to clients. Assist the sales team with the point-of-sale system and all related sales functions. Collaborate with the Store Manager to design and implement staff incentive programs aimed at boosting sales performance. Undertake additional tasks and projects as assigned.REQUIRED QUALIFICATIONS
A minimum of 3 years of relevant experience, ideally within the luxury goods sector. Experience in sectors such as furniture, lighting, textiles, or other lifestyle industries is a plus. Must possess a high level of energy, independence, self-motivation, diligence, customer service orientation, and organizational skills. Proficient in Cantonese, English, and Mandarin. Strong skills in MS Word, Excel, and PowerPoint. Willingness to work in-store and adhere to a shift work schedule.-
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