Retail Operations Coordinator

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China PVH Full time

About PVH

PVH is a global leader in the apparel industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger.

Job Summary

We are seeking a highly motivated and organized Retail Operations Coordinator to join our Calvin Klein team in Hong Kong and Macau. As a key member of our retail operations team, you will be responsible for supporting the Retail Manager in fulfilling administrative and store management duties.

Key Responsibilities

  • Partner with the Retail Manager to support the Calvin Klein strategy and business development in Hong Kong and Macau.
  • Prepare sales, KPI, and promotion-related performance reports and highlight areas for action.
  • Follow up on KPIs set on a monthly basis and highlight any areas for action.
  • Coordinate with retail stores to ensure that all policies and procedures are in line with the global standard.
  • Provide and coordinate new product launch information to retail stores.
  • Collect product feedback and work with the Buying team for future product development.
  • Oversee and manage inventory for stores to ensure a healthy and accurate stock level at all times.
  • Manage system operations, including stock transfer and promotion setting.
  • Perform clerical and administrative support to retail shops, including quotation, invoice, report preparation, and filing.
  • Coordinate store projects, such as new store openings and renovations, including preparing retail comments for submission to the store development team.
  • Provide full-spectrum retail operational support to Hong Kong and Macau Calvin Klein stores, including non-merchandise materials.
  • Coordinate and perform ad-hoc projects.

Requirements

  • At least 2 years of relevant experience, preferably within the retail industry.
  • Diploma or above in any discipline.
  • Strong customer-oriented, approachable, and interpersonal skills.
  • Mature, positive thinking, and attention to detail.
  • Self-driven and proactive working attitude with a strong sense of responsibility.
  • Ability to work well under pressure.
  • Good command of spoken and written English.
  • Skilled at Windows Office software, especially Excel and Word.


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