Application Support Specialist

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time
Job Summary

We are seeking a highly skilled Application Support Analyst to join our team at Hong Kong Exchanges and Clearing Limited. As a key member of our IT department, you will be responsible for providing level 2 technical support for our applications to both internal departments and external customers.

Key Responsibilities
  • Provide production support and maintenance for a full range of Pre and Post Trade applications, including project-related activities.
  • Perform monitoring, tuning, and optimization of performance.
  • Communicate project progress with the Project Manager and clients.
  • Manage upgrades of Pre/Post Trade applications and technical components.
  • Identify and implement measurable improvements to our services.
  • Create and update all documents related to applications and their supporting systems.
Technical Requirements
  • Build production and pre-production environments to support projects.
  • Maintain disaster recovery solutions across different domains.
  • Recommend new or changed standards to ensure improved efficiency, effectiveness, and robustness for all environments.
  • Contribute to a knowledge-sharing culture.
  • Test builds against operational requirements.
Working with Others
  • Customer-facing interactions.
  • Collaboration with production colleagues.
  • Communication with 3rd party suppliers.
  • Project team collaboration.
Preferred Skills and Experience
  • Strong technical skills in SQL.
  • Working knowledge of SSRS and SSIS.
  • Knowledge of back office processes and clearing.
  • Unix secure shell scripting and Python.
  • Strong knowledge of back office processes, trading, clearing, and financial markets.
  • ETL support skills in Ansible, Kafka, and Splunk.
  • Good analytical and diagnostic skills.
  • Good Windows and Red Hat Linux skills.
  • DevOps/modern tech experience, as well as legacy systems, including automation experience.
What We Offer

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity, expression & reassignment, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation, and beliefs.

We are committed to supporting, respecting diverse perspectives, abilities, culture, and experiences within our workplace.

  • Application Support Specialist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job Title: Application SupportAbout the RoleWe are seeking a highly skilled and experienced Application Support Specialist to join our team at Classy Wheeler Limited. As an Application Support Specialist, you will be responsible for providing exceptional support to our customers in using our Production Management System (PMS) smoothly.Key...

  • Trading Application Support Specialist

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China BAH Partners Full time

    Job Title: Trading Application Support SpecialistOur client, a leading global hedge fund, is seeking an experienced Trading Application Support Specialist to join their team. The successful candidate will provide support for the front office trading desk, covering a diverse range of asset classes including Equities, Commodities, FX, and Fixed Income.Key...

  • Trading Application Support Specialist

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China BAH Partners Full time

    Job Title: Trading Application Support SpecialistJob Summary:We are seeking an experienced Trading Application Support Specialist to join our team at BAH Partners. As a Trading Application Support Specialist, you will be responsible for providing support for our front office trading desk, which covers a diverse set of asset classes including Equities,...

  • Application Support Specialist

    9 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China TEKsystems Full time

    Job SummaryWe are seeking a skilled Application Support Specialist to join our team at TEKsystems. As a key member of our support team, you will be responsible for providing functional and technical support for our in-house applications, websites, and distribution systems.Key Responsibilities:Collaborate with stakeholders, vendors, and support teams to...

  • Application Support Specialist

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full time

    Job DescriptionAptitude Asia is seeking a skilled Application Support Specialist to join our team. As a key member of our support team, you will be responsible for providing timely and effective resolution to user inquiries and issues related to software applications.Key ResponsibilitiesIncident Management: Manage and prioritize incoming support requests or...

  • Application Support Specialist

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China TEKsystems Full time

    Job SummaryTEKsystems is seeking a skilled Application Support Specialist to join our team in Hong Kong. As a key member of our Front Office Technology team, you will be responsible for providing technical support to our sales and trading teams, ensuring the stability and efficiency of our trading applications.Key ResponsibilitiesProvide technical support...

  • Application Support Specialist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job OverviewWe are seeking a highly skilled Application Support Specialist to join our team at Classy Wheeler Limited. As a key member of our IT department, you will be responsible for providing top-notch support services for our application cluster/portfolio.Key Responsibilities• Collaborate with our Service Management team to ensure adherence to defined...

  • Application Support Specialist

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China NLS Full time

    Job Title: Front Office Application SupportNLS is seeking a skilled Application Support Specialist to join our team. As a Front Office Technical Support Engineer, you will play a vital role in ensuring the smooth operation of our critical trading applications.Key Responsibilities:Provide first and second line technical support, responding to user queries and...

  • Application Support Specialist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    **About Classy Wheeler Limited**We are a leading retail company with a portfolio of brands and lifestyle products.**Job Summary**We are seeking a highly motivated and experienced Application Support Specialist to join our team. The successful candidate will provide technical support to our users in Hong Kong and China, troubleshooting and resolving issues...

  • Application Support Specialist

    2 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Newtone Consulting Full time

    Job Title: Application SupportWe are seeking a highly skilled professional to join our Global Market Sales & Research application production support team. As an Application Support Specialist, you will be responsible for providing functional and technical support for Cash Equity Sales & Research businesses, particularly vendor and Global in-house Research...

  • Application Support Specialist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    About Classy Wheeler LimitedWe are a leading beverages manufacturer and distributor seeking a highly skilled Application Support Specialist to join our team.Job SummaryThe successful candidate will be responsible for overseeing the efficient running of our enterprise software applications, ensuring that the systems meet their optimum potential. This includes...

  • System and Application Support Specialist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job Summary:Classy Wheeler Limited is seeking a highly skilled System and Application Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing daily application and operations support to internal and external users in various regions.Key Responsibilities:Provide Technical Support: Respond to and resolve...

  • Application Support Specialist

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full time

    Job SummaryWe are seeking a highly skilled Support Engineer to join our dynamic team at Pinpoint Asia, a leading specialist firm for technology recruitment. The successful candidate will provide exceptional technical support for Linux and SQL environments within our organization.Key Responsibilities:Provide expert-level support for Linux operating systems,...

  • Front Office Application Support Specialist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China TEKsystems Full time

    Job SummaryOur client, a leading international investment bank, is seeking a skilled Application Support Specialist to join their team in Hong Kong and APAC. As a key member of the application support team, you will play a critical role in ensuring the stability and efficiency of their trading applications.Key ResponsibilitiesProvide technical support and...

  • Senior Application Production Support Specialist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job OverviewClassy Wheeler Limited is seeking a highly skilled Senior Application Production Support Specialist to join our team. As a key member of our production support team, you will be responsible for ensuring the stability, security, and availability of our system and application production environment.Key ResponsibilitiesManage the system and...

  • IT Applications Specialist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job OverviewClassy Wheeler Limited is seeking a highly skilled IT Applications Specialist to join our team. As an IT Applications Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and applications.Key ResponsibilitiesProcess Review and OptimizationConduct a thorough review of our existing IT operation processes and...

  • Technical Applications Specialist

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Grifols Full time

    Job Title: Technical Applications SpecialistGrifols is seeking a highly skilled Technical Applications Specialist to join our team in Hong Kong. As a Technical Applications Specialist, you will provide technical support to customers and distributor teams on all assays and instruments marketed by Grifols Diagnostics Solutions (GDS).Key...

  • Application Support Specialist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job SummaryClassy Wheeler Limited is seeking a highly skilled Application Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing top-notch support to our users, ensuring the smooth operation of our applications, and collaborating with our development team to resolve technical issues.Key...

  • Application Support Specialist

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job Title: Application Support EngineerClassy Wheeler Limited is seeking a highly skilled Application Support Engineer to join our team.About the RoleWe are looking for a talented individual to oversee the efficient running of our enterprise software applications, ensuring that the systems meet their optimum potential. As the system expert, you will provide...

  • Trade Application Support Lead

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China TEKsystems Full time

    Job SummaryAre you skilled in application support and stakeholder management? Do you have a passion for leading teams and driving high-performance results?Our client, a well-established market making firm, is seeking an Application Support Lead to lead their support team in the region. As a key member of the team, you will split your time between team...