Field-Based Service Engineer for Medical Devices

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Johnson & Johnson Full time

About Our Culture

At Johnson & Johnson, we believe that our culture is the foundation upon which our success is built. We strive to foster a culture of inclusion and belonging, where all perspectives, abilities, and experiences are valued.

Why Join Our Team?

  • Be Part of Something Bigger: Join a team that is passionate about creating a better future for humanity.
  • Enjoy a Dynamic Environment: Work in a dynamic and supportive environment that offers opportunities for growth and development.
  • Make a Difference: Contribute to the creation of life-changing solutions that make a real difference in people's lives.

Job Summary:

As a Field Service Engineer at Johnson & Johnson, you will be responsible for installing, servicing, maintaining, and modifying medical device products at customer sites with minimal supervision.

Key Responsibilities:

  • Service and Maintenance: Perform service, preventative maintenance, modifications, and installations on J&J medical device products at customer sites.
  • Customer Support: Provide on-site customer repairs and deliver timely and effective solutions to meet their needs.
  • Training and Development: Provide adequate training of operators to ensure optimal system performance and superior customer satisfaction.
  • Collaboration and Communication: Work closely with fellow field team members, including Sales, Marketing, and Training, to ensure customer success.
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