Medical Device Service Specialist
2 days ago
About Johnson & Johnson
We are a global leader in healthcare innovation, committed to building a world where complex diseases are prevented, treated, and cured.
As a Field Service Engineer, you will provide frontline support by resolving customers' problems and issues through technical expertise and troubleshooting.
You will work closely with our customers to understand their needs and provide effective solutions, ensuring optimal system performance and superior customer satisfaction.
Key Responsibilities:- Perform service, preventative maintenance, modifications, and installations on J&J medical device products at customer sites with minimal supervision.
- Provide on-site customer repairs; responsible for delivering both timely and effective repairs.
- Provide adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
- Bachelor's Degree in an Engineering field.
- 4 years' experience in a service environment working with customers to resolve problems related to capital equipment including surgical robotic equipment or related medical diagnostic equipment.
- Strong electronics and computer background needed.
- Strong proficiency in instrument systems technology to include mechanics, electrical, chemistry, and software technology.
- An opportunity to be part of a global market leader.
- A dynamic and inspiring working environment.
- Many opportunities to work on challenging projects and assignments.
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