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Insurance Process Transformation Specialist

2 weeks ago

Hong Kong Island, Hong Kong SAR China Nicoll Curtin Full time
About the Role

This Mid-Senior level Contract position involves working as a Consulting and Information Technology professional in the Technology, Information and Media and Insurance sectors.

Responsibilities:
  • Collaborate with Stakeholders: Engage closely with business stakeholders to gather insights and develop an insurance service catalogue, documenting the AS-IS insurance process architecture, process models, and controls.
  • Document Core Processes: Create clear, concise documents detailing process steps and requirements for core insurance processes, including New Business & Policy Setup, Policy Owned Services, Claims, and Billing & Collection.
  • Apply Standards Knowledge: Leverage your knowledge of insurance standards, such as ACCORD or IBM Insurance Reference Architecture, to inform your work.
  • Analyze Existing Processes: Identify opportunities for improvement by analyzing existing processes to identify gaps, pain points, and areas for enhancement.
  • Communicate Effectively: Provide regular project status updates, clearly communicate requirements, and manage stakeholder expectations effectively.