Mortgage Loan Consultant

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time
Position Overview
As a key member of the Secured Lending & Transformation Department, you will play a vital role in assisting clients with their mortgage loan inquiries. Your expertise will help guide customers through the loan application process, ensuring they receive the best possible service.

Key Responsibilities
  • Address customer inquiries related to mortgage loan applications.
  • Provide tailored recommendations or alternatives when applications do not meet standard criteria.
  • Follow up with clients to gather any outstanding information or documents required for loan approval.
  • Manage loan applications while ensuring the accuracy and integrity of all necessary documentation.
  • Collaborate with both internal and external partners throughout the mortgage loan processing.
  • Mentor and train junior or newly hired processing officers.
  • Compile and prepare reports regarding mortgage loan processing activities.
  • Assist with special assignments and ad hoc tasks as needed.
Qualifications
  • Minimum education of Form 5 or equivalent.
  • 3 to 4 years of experience in banking, preferably in mortgage or retail credit sectors.
  • Strong interpersonal and analytical skills.
  • Commitment to delivering exceptional customer service.
  • Self-motivated and results-driven.
  • Meticulous attention to detail with the ability to make independent judgments.
  • Fluency in both spoken and written English and Chinese.


  • Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time

    Position OverviewAs a key member of the Secured Lending & Transformation Department, you will play a vital role in facilitating mortgage loan applications and ensuring customer satisfaction.Key ResponsibilitiesCollaborate effectively within the team to enhance mortgage lending processes.Address customer inquiries regarding the mortgage loan application...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time

    Position OverviewAs a key member of the Secured Lending & Transformation Department, you will play a vital role in facilitating mortgage loan applications and ensuring customer satisfaction.Key ResponsibilitiesActively engage with customers to address inquiries related to mortgage loan applications.Provide tailored recommendations or alternatives when...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time

    About the RoleWe are seeking a highly skilled and experienced Mortgage Specialist to join our Secured Lending & Transformation Department at The Bank of East Asia.Key ResponsibilitiesCollaborate with our team to provide exceptional customer service and support for mortgage loan applications.Assess customer inquiries and provide recommendations or...


  • Hong Kong, Central and Western District, Hong Kong SAR China Eternity Consultants (HK) Limited Full time

    Job SummaryWe are seeking a highly skilled Loan Operations Manager to join our team at Eternity Consultants (HK) Limited. As a key member of our mortgage loan department, you will be responsible for handling delinquent accounts and legal actions, ensuring timely and efficient loan processing.Key ResponsibilitiesManage delinquent accounts and coordinate with...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

    Key Responsibilities: Execute operational tasks related to mortgage loans, including customer instructions such as partial or full repayments and modifications to loan agreements, ensuring proper acknowledgment from relevant departments. Prepare quotations for early settlement figures necessary for mortgage redemption. Assist in verifying mortgage...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

    About the Role:We are seeking a highly skilled and detail-oriented Loan Operations Assistant to join our team at Dah Sing Bank. As a key member of our operations team, you will be responsible for performing mortgage loan operational activities, including executing instructions, preparing quotations, and handling servicing activities.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

    Key Responsibilities: Execute operational tasks related to mortgage loans, including processing instructions such as partial or full repayments and modifications to loan terms, ensuring compliance with directives from the relevant business unit. Prepare quotations for early settlement figures to facilitate mortgage redemption. Verify mortgage receipts...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

    Key Responsibilities: Execute operational tasks related to mortgage loans, including processing customer instructions such as full or partial repayments and modifications to loan agreements, ensuring proper acknowledgment from the relevant departments. Prepare quotations for early settlement figures to facilitate mortgage redemption. Assist in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Fubon Bank Full time

    About the RoleFubon Bank is seeking a skilled Loan Administration Clerk to join our team in General Banking Operations. As a key member of our team, you will be responsible for performing various tasks related to loan administration.Key Responsibilities:Perform online financial/loan account maintenance, ensuring accuracy and timeliness.Process daily loan...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    About Hang Seng BankHang Seng Bank is committed to delivering exceptional service excellence. Our people are our most valuable asset, playing a vital role in enhancing our performance for customers and providing best-in-class products and services.Customer Contact CentreHang Seng's Customer Contact Centre has been recognized as one of the top phone banking...


  • Hong Kong, Central and Western District, Hong Kong SAR China Winton Group Full time

    Job Summary:We are seeking a highly skilled Credit Administration Officer to join our team at Winton Group. As a key member of our financial services team, you will be responsible for handling loan documents for mortgage and taxi loans, as well as liaising with customers and other external parties.Key Responsibilities:Loan Document Management: Handle loan...


  • Hong Kong, Central and Western District, Hong Kong SAR China Eagle Partners (International) Co., Limited Full time

    **Job Summary**Eagle Partners (International) Co., Limited is seeking a highly skilled and experienced professional to fill the role of Customer Relationship Manager. As a key member of our team, you will be responsible for introducing and demonstrating retail banking products and services to customers, promoting deposit, mortgage loan, insurance,...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Explore a rewarding career in Wealth Management and Personal Banking HSBC's Wealth and Personal Banking division combines Retail Banking with Wealth Management and Global Private Banking. Our vibrant team provides a variety of solutions and services tailored to meet the diverse needs of our clientele, including personal banking customers, business...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time

    About the RoleWe are seeking a highly skilled and experienced Credit Management Manager to join our team at The Bank of East Asia. As a key member of our Secured Lending & Transformation team, you will play a critical role in overseeing the workflow, operations, and processes of credit card, consumer loan, and mortgage loan applications.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Winton Group Full time

    Key Responsibilities:Secure personal loan and/or mortgage loan accounts by building strong relationships with clients and identifying new business opportunities.Establish and maintain close rapport with existing sources of business and agents, ensuring a high level of customer satisfaction and loyalty.Requirements:Customer-oriented and self-motivated...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career with HSBC HSBC is dedicated to excellence in service. Our employees are our greatest asset and play a crucial role in our ongoing efforts to enhance performance for clients and deliver top-tier products and services. We aim to attract high-caliber talent by providing a dynamic work environment, ample career development opportunities, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    About DBS BankAs a leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help our customers achieve their goals and aspirations. With a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, we provide our customers with tailored financial solutions to meet their...


  • Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    About the RoleCiti is seeking a highly skilled Credit Approver to join our team in Hong Kong. As a Credit Approver, you will play a critical role in maintaining data of relations and facilities in credit systems, consulting with Relationship Managers to formalize requests for credit facilities, and detecting trends in the process of limited control to assess...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    About DBS Bank (Hong Kong) LimitedDBS Consumer Banking Group is a leading bank in Asia, dedicated to helping our customers achieve their goals and aspirations. As a market leader in consumer banking, we offer a wide range of financial solutions, including deposits, investments, insurance, mortgages, credit cards, and personal loans.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career with HSBC HSBC is dedicated to delivering exceptional service. Our employees are our greatest asset and play a crucial role in our ongoing efforts to enhance performance for our clients and provide top-tier products and services. We aim to attract high-caliber talent by offering a dynamic work environment, ample career development...