Agency Administration Manager

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

About the Role

We are seeking a highly skilled and experienced Agency Administration Manager to join our team in Macao. As a key member of our leadership team, you will be responsible for leading a team to provide timely and accurate agency administration services, including contracting, licensing, benefits, payment, and office administration.

Key Responsibilities

  • Lead a team to provide agency administration services, ensuring timely and accurate delivery of results
  • Comply with regulatory and internal compliance requirements, including AML, FATCA, CRS, and Privacy
  • Deliver regular agency training related to agency administration services
  • Participate in ad hoc projects and initiatives to enhance operational standards and efficiency

Requirements

  • 8+ years of relevant work experience in the life insurance industry, preferably in agency administration and operations
  • Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels of the organization
  • Strong analytical skills and customer focus
  • Good command of both spoken and written English and Chinese
  • Proficiency in PC skills, including MS Word, Excel, PowerPoint, and Chinese word-processing
  • Exceptional attention to detail and organizational abilities to handle multiple tasks and priorities effectively

What We Offer

  • A competitive salary and benefits package
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills
  • A focus on growing your career path with us
  • Flexible work policies and strong work-life balance
  • Professional development and leadership opportunities

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.

Our Commitment to You

  • Values-first culture
  • Boundless opportunity
  • Continuous innovation
  • Delivering the promise of Diversity, Equity and Inclusion
  • Championing Corporate Citizenship


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