Customer Experience Manager, APAC

Customer Experience Manager APACReporting to the Head of Customer Experience, you will work closely with a diverse team across countries in APAC to drive thought leadership on customer-centric strategies. Your key responsibilities will include:Optimizing VOC Programs across the region by leveraging TNPS and RNPS insights to drive action.Developing CX...

Customer Experience Manager APACReporting to the Head of Customer Experience, you will work closely with a diverse team across countries in APAC to drive thought leadership on Customer Focus. You will play a key supporting role in providing clarity, direction, and support on the execution of the Customer Focus strategy at the local and regional level.Key...

As a key member of our Customer Experience team, you will play a vital role in driving customer-centricity across APAC. Reporting to the Head of Customer Experience, you will work closely with a diverse team to develop and implement strategies that enhance customer satisfaction and loyalty.Key Responsibilities:Optimize VOC Programs across the region,...

About CarrierCarrier is a global leader in advanced security systems and access control solutions, providing innovative technologies that secure buildings, assets, and people worldwide.Job SummaryWe are seeking a highly skilled Customer Service Representative APAC to join our team. The successful candidate will be responsible for providing exceptional...

Bloomberg Media empowers global business leaders with breaking news, expert opinion, and proprietary data distributed on every platform, across every time zone. As the APAC Audience Manager, you will work closely with the Bloomberg Live Experiences (BLE) team in recruiting high-level executives to attend investment and sustainability events in 2025. Your...

About the RoleWe are seeking a highly skilled Customer Service Representative APAC to join our team at Carrier. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers in the APAC region.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...

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Unlock Your Potential as a Customer Experience ManagerAt HSBC, we're committed to delivering exceptional customer experiences that drive business growth and customer advocacy. As a Customer Experience Manager, you'll play a critical role in shaping our customer journey and ensuring that our customers receive the highest levels of service.Key...

Job Title: Customer Experience ManagerAt Bank Of China (Hong Kong) Limited, we are seeking a highly skilled Customer Experience Manager to lead our customer-centric initiatives and drive business growth through exceptional customer experiences.Key Responsibilities:Develop and implement customer journey design strategies to enhance customer experience across...

Job Title: Customer Experience ManagerWe are seeking a highly skilled and experienced Customer Experience Manager to join our team at The Bank of East Asia. As a key member of our branch team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience with our bank.Key...

Job SummaryWe are seeking a highly skilled Customer Service Representative APAC to join our team at Carrier. The successful candidate will be responsible for providing exceptional customer service and support to our clients in the Asia Pacific region.Key ResponsibilitiesCommunicate effectively with customers to resolve their queries and concerns.Analyze...

Unlock Your Potential in Wealth and Personal BankingAt HSBC, we're committed to delivering exceptional customer experiences that drive business growth and customer advocacy. As a Customer Experience Manager, you'll play a critical role in shaping our customer journeys and ensuring that our customers receive the highest levels of service.Key...

Job Title: Customer Experience Manager About the Role: We are seeking a highly skilled Customer Experience Manager to join our team at Bank Of China (Hong Kong) Limited. As a key member of our organization, you will be responsible for driving customer-centric initiatives and leading customer journey/experience design across all customer segments, products,...

Job Title: Customer Experience ManagerJoin Bank of China (Hong Kong) Limited as a Customer Experience Manager and drive customer-centric initiatives across our Personal Banking Business.Key Responsibilities:Customer Journey Design: Lead the design of customer journeys across all customer segments, products, and service channels to deliver exceptional...

At Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured. We provide a platform for our people to excel and make an impact, supporting their career ambitions. We strive to make Prudential a place where you can...

Job Summary: We are seeking a highly skilled Customer Experience Manager to lead our customer journey and experience design efforts in Personal Banking Business. The ideal candidate will have a strong background in customer research, digital experience, and new initiative development. Key Responsibilities:Drive customer-centric model in Personal Banking...

Key Accountabilities:As a key member of our team, you will be responsible for driving customer experience excellence across our organization. This includes:Supporting the development of customer insights and research initiatives to inform business decisionsCollaborating with cross-functional teams to design and implement customer experience...

Unlock Your Potential with HSBCAre you a customer-centric professional looking to make a meaningful impact in the financial industry? Do you have a passion for delivering exceptional customer experiences and driving business growth? If so, we invite you to explore this exciting opportunity with HSBC's Wealth and Personal Banking team.Key...

Job Title: Customer Experience Manager About the Role: We are seeking a highly skilled Customer Experience Manager to join our team at Bank Of China (Hong Kong) Limited. As a key member of our organization, you will be responsible for driving customer-centric initiatives across our Personal Banking Business. Key Responsibilities: * Lead customer journey...

Transforming Customer Experiences at HSBCHSBC is a world-class financial institution where you can specialize in Insurance and enjoy the advantages that come with being part of a leading global bank. Insurance is about people, and the promises they make. At HSBC, we help deliver on these promises by providing a wide variety of life insurance products and...