Senior Infrastructure Team Leader

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

Job Summary

We are seeking a highly skilled and experienced Senior Infrastructure Team Leader to join our team at Classy Wheeler Limited. As a key member of our IT department, you will be responsible for leading a team of engineers and providing technical support and administration for our client's IT infrastructure.

Key Responsibilities

  1. Lead a team of engineers to implement and support our client's IT infrastructure
  2. Provide Level 1 – 3 support for incidents and problem resolution
  3. Interact with other team members and teams to progress projects and incidents
  4. Develop and implement technical strategies to improve IT infrastructure and services
  5. Collaborate with other departments to ensure seamless integration of IT services

Requirements

  1. University degree in IT or Engineering or equivalent
  2. 4 - 8 years' relevant experience in technical support and administration for All Windows platforms
  3. Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching/Firewall
  4. Experience working with Cisco Firewall/switches
  5. Experience with virtualisation software e.g. VMWare
  6. Experience in Citrix XenApp, SQL Server, Data Storage, SCCM, HA Cluster, Microsoft Remote Desktop Services and Cloud based Architectures will be an advantage
  7. Certificate Holders of CCNA, CCNP, CCIE or MCSE is a plus
  8. Self-starter who is confident, action and results orientated
  9. Must be attentive to detail, proactive and have strong troubleshooting skills
  10. Technical, analytical, interpersonal and organisation skills required


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