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Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full time{"title": "IT Infrastructure Specialist", "description": "Job Title: IT Infrastructure SpecialistWe are seeking an experienced IT Infrastructure Specialist to join our team at The Career Works Limited. As an IT Infrastructure Specialist, you will be responsible for providing technical support and maintenance for our client's IT infrastructure.Key...
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Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full time{"title": "IT Infrastructure Specialist", "content": "Job Title: IT Infrastructure SpecialistThe Career Works Limited is seeking a skilled IT Infrastructure Specialist to join our team. As an IT Infrastructure Specialist, you will be responsible for supporting and maintaining the company's IT infrastructure, including Windows client workstations, mobile...
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Server Infrastructure Specialist
2 months ago
The Career Works Limited is seeking a highly skilled Server Engineer to join our team. As a Server Engineer, you will play a critical role in providing technical guidance and support to our clients.
Key Responsibilities- Technical Support: Provide level II and level III technical support to our clients, working closely with our service delivery team to resolve IT infrastructure issues.
- Infrastructure Management: Act as a senior Level II / subject matter expert / Level III engineer, responsible for monitoring client infrastructures and executing preventive measures to prevent problems from occurring.
- Team Collaboration: Work with our helpdesk team leader to provide top-level service to our clients, ensuring timely and professional support.
- Infrastructure Advice: Provide infrastructure advice to both internal teams and clients on improving system efficacy, stability, performance, and security.
- Project Execution: Work with other teammates to design and execute technology solutions and projects.
- Team Development: Develop junior teammates on technical skill sets.
- Record Keeping: Maintain update records of client IT infrastructures.
- Culture and Standards: Understand and deploy company culture and standards.
- Language Skills: Fluency in written and spoken English is mandatory. Fluency in spoken Mandarin would be an advantage.
- Time Management: Ability to deliver results in an efficient manner in constrained timeframes.
- Stress Management: Able to work under stress.
- Industry Certifications: Industry certifications would be an advantage (such as MCSE / MCITP, Microsoft MS / AZ, VCAP, VCP, CISSP, CISA, etc.).
- Technical Skills: Solid and strong hands-on experience on Microsoft Windows Server technologies is a must.
- Infrastructure Experience: Solid and strong experience with multi-sites infrastructure deployment.
- Troubleshooting: Strong troubleshooting skills.
- Communication: Excellent communication and interpersonal skills, within the company and at all levels of clients.
- Experience: 5+ year experience in a technology support role.
- Senior Experience: 3+ year experience and above in a senior engineer role.
- Previous Experience: Previous experience in a service provider environment is an advantage.
- Education: Diploma or above in fields of Information Technology, Software Engineering or equivalent.
