Field Service Professional

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Hologic, Inc. Full time
Job Summary

We are seeking a highly motivated and skilled Field Service Engineer to join our team in Hong Kong. This is an excellent opportunity to work with cutting-edge medical devices and make a meaningful impact on the lives of patients.

Key Responsibilities
  • Provide timely and efficient service, maintenance, and installation of Hologic products within your designated territory in accordance with established policies and procedures.
  • Offer support at conventions, trade shows, and customer trials to ensure seamless product performance and user experience.
  • Maintain a high level of customer satisfaction by providing exceptional support, addressing concerns promptly, and escalating complex issues to senior management when necessary.
  • Manage inventory, maintain accurate records, and return unused or failed parts in a timely manner to optimize resource utilization.
  • Communicate effectively with customers, colleagues, and senior management to resolve issues and improve overall service quality.
Requirements
  • A tertiary qualification in Engineering, Electronics, or a related technical discipline is desirable, but all product training will be provided by Hologic.
  • DICOM/PACS knowledge would be beneficial, as well as experience in medical devices, preferably in the maintenance sector.
  • The ideal candidate should possess excellent communication skills, both written and verbal, and be able to work independently with minimal supervision.
  • Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
  • Familiarity with Radiation Safety principles and practices is advantageous.
Benefits

Hologic offers a competitive salary, ranging from HK$50,000 to HK$80,000 per annum, commensurate with experience. Additionally, you can expect:

  • A comprehensive benefits package, including medical coverage, life insurance, and retirement plans.
  • Opportunities for professional growth and development through training programs and career advancement.
  • A dynamic and supportive work environment that fosters collaboration and teamwork.
About Hologic, Inc.

Hologic, Inc. is a leading global medical technology company dedicated to improving women's health and well-being. Our innovative solutions and services empower healthcare professionals to deliver exceptional patient care.



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