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Operations Manager
3 weeks ago
We are partnering with a leading commercial bank in Hong Kong to find an experienced Operations Manager who can lead their call centre team. This is a fantastic opportunity for someone looking to take on a challenging role and make a real impact in the banking industry.
The successful candidate will have a proven track record of managing high-performing teams and be able to adapt quickly to changing priorities. They will also have excellent communication and interpersonal skills, as well as a strong understanding of customer service principles.
This role offers a competitive salary of HK$80,000 - 120,000 per month, depending on experience. In addition, you will receive a comprehensive benefits package, including medical insurance and annual leave.
The ideal candidate will have a degree in Economics, Finance, Accounting or a related field, and at least 5 years of experience in customer service, call centre or teleservices in the banking industry. They will also have a strong background in handling retail or SME clients and be fluent in spoken and written English, Cantonese and Mandarin.
We are looking for someone who is passionate about delivering exceptional customer service and has a proactive approach to problem-solving. If you are a motivated and results-driven individual who thrives in a fast-paced environment, we would love to hear from you
This is a full-time role based in Hong Kong, and the successful candidate will be required to work a standard Monday to Friday schedule. We offer a supportive and dynamic work environment, with opportunities for career growth and development.
- Job Title: Operations Manager - Banking Industry
- Salary: HK$80,000 - 120,000 per month
- Location: Hong Kong
- Industry: Banking
- Type: Full-time
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