Client-Facing IT Professional for Bloomberg

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

At Bloomberg, we pride ourselves on our quality, rapid time to market, and ability to solve for the most comprehensive and challenging workflows. As an Enterprise Technology Solutions Expert, you'll be part of a global team that designs, delivers, and supports firms wishing to outsource their connectivity and integration to Bloomberg.

You'll be responsible for servicing the production needs of our customers, working closely with engineers, solutions architects, and product development teams to uncover opportunities, manage production releases, and position enhancements. Your expertise in technical support, including end-to-end troubleshooting in networks, connectivity, and messaging, will be essential in delivering high-quality solutions to our clients.

  • Designing and implementing solutions to meet clients' needs, using advanced technical skills and knowledge
  • Collaborating with internal stakeholders to develop and deliver training programs for clients
  • Participating in process improvements and providing feedback on existing procedures
  • Identifying and addressing potential risks and issues in production environments


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