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Performance Metrics Specialist

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time
{"title": "Performance Metrics Analyst", "description": "Operational Excellence at Prudential

At Prudential, we strive to be partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture of diversity and inclusion for our people, customers, and partners. We empower our employees to do their best work and make a meaningful impact on the business.

We are seeking a Performance Metrics Analyst to evaluate our company's operations and provide recommendations for improvement. As an Operations Analyst, you will review current policies and procedures, develop changes to enhance efficiency, and work with managers to implement new policies and procedures as needed.

Key Responsibilities:
  • Document findings, prepare reports, and make recommendations
  • Develop new processes and procedures to enhance operations
  • Collaborate with managers and employees to implement changes
  • Train employees to use new systems or follow new policies
  • Determine the effectiveness of new processes
Requirements:
  • Proven work experience as an Operations Analyst or similar role
  • Excellent communication skills, both verbal and written
  • Consulting and project management expertise
  • Strong analytical and problem-solving skills
  • Degree in Business Administration or equivalent is preferred
  • Knowledge of insurance, finance, and related industries
  • Experience using statistical and database software
  • Proficiency in MS Office tools
  • Familiarity with MS Visio
", "lang_code": "en-US"}