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Senior Content Strategist

4 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

{"h1": "Senior Content Designer at HSBC", "p": "At HSBC, we're committed to creating intuitive and delightful experiences that exceed our customers' expectations. As a Senior Content Designer, you'll play a key role in amplifying our brand personality through language that's accessible, inclusive, and helps customers make informed financial decisions.

**Key Responsibilities:**

* Design customer-friendly journeys that drive engagement and acquisition across web and mobile
* Lead or work with a team of Content Designers to create high-quality content that meets our standards on languages, inclusivity, and accessibility
* Ensure effective planning with wider design teams, value streams, and local markets to drive stakeholder alignment on overall CX experience
* Develop a high-performing, collaborative, and experimental culture by empowering our people and demonstrating HSBC values

**Requirements:**

* Leads a sub-value stream
* Creates, edits, and audits Chinese or English copy as required
* Manages escalations
* Encourages and facilitates collaboration with design and product teams
* Supports with attaining sign-off from all applicable parties
* Supports Content Designers in tasks and development
* Enforces TOV and style guidelines

**What We Offer:**

* A dynamic and supportive work environment
* Opportunities for professional growth and development
* A competitive salary and benefits package

If you're passionate about creating exceptional customer experiences and have a keen eye for detail, we'd love to hear from you. Apply now to join our team as a Senior Content Designer at HSBC"}