Luxury Food and Beverage Operations Director
15 hours ago
Are you a seasoned professional with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? We invite you to join our dynamic team as a Luxury Food and Beverage Operations Director at Mandarin Oriental, Hong Kong.
Mandarin Oriental Hotel Group Limited is a world-renowned luxury hotel group with a portfolio of iconic properties around the globe. Our flagship hotel, Mandarin Oriental, Hong Kong, has been delighting guests since 1963 with its award-winning service and impressive facilities.
As a Luxury Food and Beverage Operations Director, you will be responsible for overseeing the day-to-day operations of our food and beverage outlets, ensuring seamless delivery of legendary service standards. Your key duties will include:
- Supervising the day-to-day operation of our food and beverage outlets.
- Collaborating with the Director of Food and Beverage to drive business performance and maximize guest satisfaction.
- Developing and implementing training programs to maintain and upgrade our legendary service standards.
- Assisting in the preparation of strategic plans, marketing initiatives, and budgets for the food and beverage department.
- Coordinating promotions and activities, menu implementations, and brand activations to drive sales and revenue growth.
- Maintaining awareness of and compliance with all relevant legislation, including licensing regulations, health regulations, and fire and safety regulations.
About You
We are looking for a highly motivated and experienced leader who embodies our values of integrity, respect, and responsibility. To be successful in this role, you will require:
- A minimum of 3 years' experience in a similar capacity, preferably within a luxury hotel environment.
- Excellent managerial and interpersonal skills.
- A passion for delivering exceptional customer experiences and driving business results.
- International exposure and fluency in English, with knowledge of other languages an asset.
What We Offer
We offer a competitive salary range of HKD 65,000 - HKD 85,000 per month, commensurate with experience, plus additional benefits, including comprehensive health insurance, retirement plans, and career development opportunities.
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