Luxury Food and Beverage Operations Director

15 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full time
About the Position
Are you a seasoned professional with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? We invite you to join our dynamic team as a Luxury Food and Beverage Operations Director at Mandarin Oriental, Hong Kong.

Mandarin Oriental Hotel Group Limited is a world-renowned luxury hotel group with a portfolio of iconic properties around the globe. Our flagship hotel, Mandarin Oriental, Hong Kong, has been delighting guests since 1963 with its award-winning service and impressive facilities.

As a Luxury Food and Beverage Operations Director, you will be responsible for overseeing the day-to-day operations of our food and beverage outlets, ensuring seamless delivery of legendary service standards. Your key duties will include:
  • Supervising the day-to-day operation of our food and beverage outlets.
  • Collaborating with the Director of Food and Beverage to drive business performance and maximize guest satisfaction.
  • Developing and implementing training programs to maintain and upgrade our legendary service standards.
  • Assisting in the preparation of strategic plans, marketing initiatives, and budgets for the food and beverage department.
  • Coordinating promotions and activities, menu implementations, and brand activations to drive sales and revenue growth.
  • Maintaining awareness of and compliance with all relevant legislation, including licensing regulations, health regulations, and fire and safety regulations.

About You
We are looking for a highly motivated and experienced leader who embodies our values of integrity, respect, and responsibility. To be successful in this role, you will require:
  • A minimum of 3 years' experience in a similar capacity, preferably within a luxury hotel environment.
  • Excellent managerial and interpersonal skills.
  • A passion for delivering exceptional customer experiences and driving business results.
  • International exposure and fluency in English, with knowledge of other languages an asset.

What We Offer
We offer a competitive salary range of HKD 65,000 - HKD 85,000 per month, commensurate with experience, plus additional benefits, including comprehensive health insurance, retirement plans, and career development opportunities.

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