Senior Manager Customer Experience Design Lead

Apt Resources is seeking a Senior Manager Customer Experience Design to transform the airline's vision into actionable product and service concepts.This role involves researching and creating products and services that embody the airline's brand values, providing a more personalized and integrated customer journey.Key Responsibilities:Strategic: Translate...

At Prudential plc, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured. We provide a platform for our people to excel and make an impact, supporting their career ambitions. We pledge to make Prudential a place where you...

Customer Experience Transformation LeadAt Prudential plc, we are committed to being partners for every life and protectors for every future. As a Customer Experience Transformation Lead, you will play a critical role in driving our customer-centric strategy, fostering customer engagement, and delivering exceptional customer experiences across all...

Transformative Leadership OpportunityHSBC is seeking a visionary Senior Product Design Lead to spearhead the creation of exceptional customer experiences across Foreign Exchange and Payments. As a leader in our Design team, you will inspire and motivate a global team of designers to craft intuitive, delightful experiences that exceed customer...

About the RoleWe are seeking a skilled and expert customer experience designer to join our team at AIA Blue Cross (Asia-Pacific) Company Limited, a leading insurance provider.As a Manager, Customer Experience & Service Design Manager, you will play a crucial role in driving digital engagement, managing customer feedback, and optimizing the customer...

About the RoleWe are seeking a highly skilled and experienced Customer Experience and Service Design Manager to join our team at AIA Blue Cross (Asia-Pacific) Company Limited.As a key member of our organization, you will play a crucial role in driving digital engagement, managing customer feedback, and optimizing the customer journey.Key...

{"About the RoleAs a Manager, Customer Experience & Service Design Manager at AIA, you will play a crucial role in driving digital engagement, managing customer feedback, and optimizing the customer journey.Key Responsibilities:* Collaborate with the Digital Product Owner to develop tangible business solutions that align with the platform strategy, roadmap,...

About Hong Kong Design CentreHong Kong Design Centre (HKDC) is a leading design organisation that promotes design excellence and innovation in Asia. We are seeking a high-calibre candidate to join our dynamic team as a Senior Design Manager.Job Duties:Develop and implement a design-entrepreneurship programme to nurture design-preneurs;Identify and facilitate...

At Prudential plc, we are committed to being partners for every life and protectors for every future. Our purpose drives everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we...

Job Title: Customer Experience ManagerWe are seeking a highly skilled Customer Experience Manager to join our team at Bank of China (Hong Kong) Limited. As a key member of our organization, you will be responsible for driving customer-centric initiatives and leading customer journey/experience design across all customer segments, products, and service...

Transforming Customer Experiences at HSBCHSBC is a world-class financial institution where you can specialize in Insurance and enjoy the advantages that come with being part of a leading global bank. Insurance is about people, and the promises they make. At HSBC, we help deliver on these promises by providing a wide variety of life insurance products and...

Job Title: Customer Experience ManagerJoin Bank of China (Hong Kong) Limited as a Customer Experience Manager and drive customer-centric initiatives across our Personal Banking Business.Key Responsibilities:Customer Journey Design: Lead the design of customer journeys across all customer segments, products, and service channels to deliver exceptional...

About Hong Kong Design CentreHong Kong Design Centre (HKDC) is a leading design organisation that promotes design excellence in Asia. We are seeking a high-calibre candidate to join our dynamic team.Job Duties:Develop and implement a design-entrepreneurship programme to nurture design-preneurs;Identify and facilitate potential start-up companies in design...

Job Title: Customer Experience Manager About the Role: We are seeking a highly skilled Customer Experience Manager to join our team at Bank Of China (Hong Kong) Limited. As a key member of our organization, you will be responsible for driving customer-centric initiatives and leading customer journey/experience design across all customer segments, products,...

Key Accountabilities:As a key member of our team, you will be responsible for driving customer experience excellence across our organization. This includes:Supporting the development of customer insights and research initiatives to inform business decisionsCollaborating with cross-functional teams to design and implement customer experience...

Job Title: Customer Experience Research DirectorAt Prudential plc, we are committed to being partners for every life and protectors for every future. As a Customer Experience Research Director, you will play a critical role in helping us achieve this goal by leading our customer experience research efforts.Key Responsibilities:Develop and implement a global...

About the Role:Classy Wheeler Limited is seeking a highly skilled Senior User Experience (UX) Designer to join our team. As a UX Designer, you will play a key role in shaping the user experience of our digital products and services.Key Responsibilities:Design and evaluate user interface (UI) and user experience (UX) programs to research their...

About Hong Kong Design CentreHong Kong Design Centre (HKDC) is a strategic partner of the HKSAR Government in establishing Hong Kong as a centre of design excellence in Asia.We are on a mission to promote the strategic use of design and design thinking to foster innovation, create business value, and improve societal well-being.Job Responsibilities:Develop...

About the RoleClassy Wheeler Limited is seeking a highly skilled User Experience Designer to join our team. As a key member of our design team, you will be responsible for creating user-centered design solutions that meet the needs of our customers.Key ResponsibilitiesUser Research: Conduct observational research, interviews, and concept testing to uncover...

Job Title: Customer Experience Manager About the Role: We are seeking a highly skilled Customer Experience Manager to join our team at Bank Of China (Hong Kong) Limited. As a key member of our organization, you will be responsible for driving customer-centric initiatives across our Personal Banking Business. Key Responsibilities: * Lead customer journey...