Hub Performance Manager

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

Job Description:

Job Summary

We are seeking an experienced Hub Operations Lead to lead our ground handling operations at Hong Kong International Airport (HKIA). The successful candidate will be responsible for ensuring seamless airport operations, exceeding customer expectations, and maintaining high levels of safety and security.

Main Responsibilities
  1. Oversee ground handling activities including loading, fueling, and catering to ensure compliance with security and safety regulations.
  2. Coordinate with the Integrated Operations Centre (IOC) and Control Offices to manage flight operations and resolve any issues.
  3. Collaborate with key stakeholders and Airport Authority (AA) in the Integrated Airport Centre (IAC) to ensure smooth passenger journeys.
  4. Review service provider performance and implement improvements.
  5. Conduct Continuous Monitoring Inspection (CMI) to maintain high standards of safety and service quality.


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