Senior Payment Operations Manager
6 days ago
At Bank Of China (Hong Kong) Limited, we are seeking an experienced Senior Payment Operations Manager to join our team.
Key Responsibilities:- Payment Product Management: Oversee the planning and management of payment and clearing products in line with business development strategy and market conditions.
- Product Optimization: Manage payment and clearing products to ensure optimal quality and alignment with regulatory requirements.
- Regulatory Compliance: Coordinate and revise guidelines, rules, and regulations to maintain compliance standards; handle internal and external audit reports.
- Financial Management: Responsible for financial budgeting, productivity management, user and system authorization management; assist in annual development plans and administrative tasks.
- Data Analysis: Perform data acquisition, consolidation, and analysis to inform business decisions.
- System Development: Collaborate in the development and planning of payment systems.
- User Acceptance Testing: Organize and participate in system development and user acceptance testing.
- Transaction Management: Handle transaction operations, including provision of services and operational support.
- Error Resolution: Override transactions as authorized and rectify errors and mistakes proactively.
- Compliance Review: Conduct compliance reviews of payments for anti-money laundering and anti-terrorism purposes.
- Risk Management: Identify, control, and report potential or existing risks to superiors and relevant divisions; assist in formulating corrective measures in accordance with local laws, regulations, and bank policies.
- Bachelor's degree or above in Business Administration or related disciplines.
- At least 1 year's experience in banking or finance industry.
- Familiarity with banking operations and related policies, legal, and regulatory requirements.
- Management capacity, self-initiative, analytical thinking, and ability to handle multiple tasks under tight schedules.
- Good team-player, proactive, and self-motivated.
- Strong risk management and compliance awareness.
- Excellent communication and interpersonal skills with good command of both spoken and written English and Chinese, including Mandarin.
- Proficient in computer applications (Lotus Notes, MS Word, Excel, PowerPoint, etc.) and Chinese Word Processing.
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