Senior Payment Operations Manager

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time
Job Description

At Bank Of China (Hong Kong) Limited, we are seeking an experienced Senior Payment Operations Manager to join our team.

Key Responsibilities:
  • Payment Product Management: Oversee the planning and management of payment and clearing products in line with business development strategy and market conditions.
  • Product Optimization: Manage payment and clearing products to ensure optimal quality and alignment with regulatory requirements.
  • Regulatory Compliance: Coordinate and revise guidelines, rules, and regulations to maintain compliance standards; handle internal and external audit reports.
  • Financial Management: Responsible for financial budgeting, productivity management, user and system authorization management; assist in annual development plans and administrative tasks.
  • Data Analysis: Perform data acquisition, consolidation, and analysis to inform business decisions.
  • System Development: Collaborate in the development and planning of payment systems.
  • User Acceptance Testing: Organize and participate in system development and user acceptance testing.
  • Transaction Management: Handle transaction operations, including provision of services and operational support.
  • Error Resolution: Override transactions as authorized and rectify errors and mistakes proactively.
  • Compliance Review: Conduct compliance reviews of payments for anti-money laundering and anti-terrorism purposes.
  • Risk Management: Identify, control, and report potential or existing risks to superiors and relevant divisions; assist in formulating corrective measures in accordance with local laws, regulations, and bank policies.
Requirements:
  • Bachelor's degree or above in Business Administration or related disciplines.
  • At least 1 year's experience in banking or finance industry.
  • Familiarity with banking operations and related policies, legal, and regulatory requirements.
  • Management capacity, self-initiative, analytical thinking, and ability to handle multiple tasks under tight schedules.
  • Good team-player, proactive, and self-motivated.
  • Strong risk management and compliance awareness.
  • Excellent communication and interpersonal skills with good command of both spoken and written English and Chinese, including Mandarin.
  • Proficient in computer applications (Lotus Notes, MS Word, Excel, PowerPoint, etc.) and Chinese Word Processing.


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