Customer Support Expert

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China SupportYourApp Full time
About the Role

We are seeking a skilled Customer Support Consultant to join our team at SupportYourApp. As a Customer Support Consultant, you will play a critical role in providing exceptional support to our clients.

Your primary responsibility will be to deliver top-notch customer support via chats and emails. You will build positive and long-lasting relationships with customers, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Provide exceptional customer support via chats and emails.
  • Build positive and long-lasting relationships with customers.
  • Meet team KPIs.
  • Stay up-to-date with cutting-edge technology.
  • Securely work with customers' sensitive information.
  • Apply the latest customer happiness practices.
  • Maintain working knowledge of our client's products and services.
  • Communicate effectively with developers and other departments of various IT companies.


  • Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part time

    Lululemon Athletica is a performance apparel company that empowers individuals to live a healthy and active lifestyle. As a Customer Service Expert, you will be the face of our brand, providing exceptional guest experiences in our retail stores.Job DescriptionWe are seeking a highly skilled and motivated individual to join our team as a Guest Experience...


  • Hong Kong, Central and Western District, Hong Kong SAR China GUM | Your MPF & EB Expert | Hong Kong Full time

    About UsGUM, your trusted MPF and EB expert in Hong Kong, has been pioneering in the Health and Wealth Industry for over four decades. We pride ourselves on delivering cutting-edge MPF solutions and financial consulting services, catering to diverse client needs. Our company culture emphasizes continuous learning and skill development, creating a dynamic...


  • Hong Kong, Central and Western District, Hong Kong SAR China eTeam Full time

    Job DescriptioneTeam is seeking a highly motivated Technical Support Expert to join our team. This role will be responsible for providing technical support to employees, ensuring that they have the necessary tools and resources to perform their jobs effectively.


  • Hong Kong, Central and Western District, Hong Kong SAR China SupportYourApp Full time

    We are seeking a Customer Support Specialist to join our team at SupportYourApp. As a key member of our support team, you will be responsible for providing exceptional customer service via chats and emails.You will work with customers to resolve their technical issues in a timely and professional manner, ensuring that they have a positive experience with our...


  • Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full time

    Job Summary:We are seeking a highly motivated and detail-oriented IT Help Desk Associate to join our team at Computer And Technologies Holdings Limited.About the Role:Provide technical support to customers via phone, email, or in-person, resolving issues related to our business application software products.Offer application support services such as...


  • Hong Kong, Central and Western District, Hong Kong SAR China GUM | Your MPF & EB Expert | Hong Kong Full time

    About the RoleThe Relationship Management Trainee Program is an accelerated program designed to equip professionals with three years of experience for a successful consulting career. As a Consulting Associate, you will be part of our dynamic team and undergo rigorous training and mentorship to develop your skills and expertise.Your key responsibilities will...


  • Hong Kong, Central and Western District, Hong Kong SAR China Reading Full time

    Job Overview:We are seeking an exceptional Cantonese Customer Support Specialist to provide top-notch service to clients in the Hong Kong market. As a key member of our team, you will be responsible for resolving customer issues efficiently, translating documents as needed, and collaborating with colleagues to enhance the customer experience.About the...


  • Hong Kong, Central and Western District, Hong Kong SAR China FLYHIGH TRAVEL LIMITED Full time

    About UsFlyhigh Travel Limited is an innovative travel company that seeks to revolutionize the way people experience travel. Our commitment to providing exceptional service and expert recommendations sets us apart from the competition. As a passionate and knowledgeable Travel Sales Consultant, you will be responsible for assisting clients in planning...


  • Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full time

    Job OverviewWe are seeking an exceptional Technical Support Specialist to join our team at GL Technologies (Hong Kong) Limited. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers.About the JobIn this role, you will be the first point of contact for our customers, addressing their...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Role OverviewThe role is accountable for delivering exceptional technical and non-technical support to global internal customers, ensuring outstanding customer service, satisfaction, and timeliness within the organization's service level targets.Main Responsibilities:Support Service Centre functions on a scheduled 7x24 shift roster, including weekend and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Logicalis Asia Pacific Full time

    ResponsibilitiesSupport Customers: Provide expert-level support to customers with a wide range of Information and Communications Technology (ICT) data and security products.Project Roll-out and Troubleshooting: Assist in leading project roll-out and troubleshooting for all network connectivity.Implementation and Training: Responsible for Project...


  • Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part time

    About UsLululemon Athletica is a pioneer in the performance apparel industry, empowering individuals to pursue their passions. We create innovative, high-quality products and experiences that support people in moving, growing, and being well.Job OverviewThe Educator role is a crucial aspect of our success as an organization. Educators are experts in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Inchcape plc Full time

    At Inchcape plc, we seek a highly skilled Automotive Technical Expert to join our team. This role will be responsible for ensuring the highest level of technical support to our dealers.Key Responsibilities:Coordinating with Original Equipment Manufacturers (OEMs) to resolve technical issues and providing timely updates to our dealers.Reporting outstanding...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Some careers grow faster than others.If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full time

    Company Overview: Aspire Lifestyles is the world's largest premium concierge and affluent service provider. Our delivery model assists companies to drive loyalty and create value in their customer portfolios. We offer a unique opportunity for individuals to develop a good relationship with customers by personalized interactions and provide innovative...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bowtie Life Insurance Company Full time

    About UsBowtie Life Insurance Company is committed to making insurance good again and building a category-defining health insurance company.We believe that grooming and learning from up-and-coming talents is always our priority.As a next-generation insurer, there are many advantages to developing your career with us, including job stability, continuous...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    About the RoleContribute to customer service excellence by handling enquiries, requests, and complaints in accordance with quality objectives and company principles.Serve customers and agents in areas of enquiries, requests, complaints, and MCV verifications.Execute operation procedures in compliance with documented procedures, service benchmarks, regulatory...


  • Hong Kong, Central and Western District, Hong Kong SAR China Logicalis Asia Pacific Full time

    Cybersecurity and Networking Expert Job SummaryLogicalis Asia Pacific is seeking an experienced Cybersecurity and Networking Expert to join our team.The successful candidate will have a strong background in network security and be able to support customers with a wide range of ICT data and security products.You will be responsible for assisting in the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part time

    Job DescriptionThe Educator role is a foundational position within our organization, essential for delivering world-class customer service in our retail stores. Educators are experts in creating memorable experiences for our guests, sharing product knowledge, and representing our community and culture.Key ResponsibilitiesEngage with guests to ensure a...


  • Hong Kong, Central and Western District, Hong Kong SAR China GUM | Your MPF & EB Expert | Hong Kong Full time

    Relationship Management Trainee Program (RMT) WE GIVE U MORE. GUM, previously known as Gain Miles, has re-started our brands as a prestigious boutique consulting firm in the Health and Wealth Industry in 2022. GUM, as an MPF expert, has pioneered in providing MPF solutions and financial consulting services for over 42 years of market experience and is...