Insurance Case Management Support Officer

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Job-Hunter Full time
Job Description

We are seeking an experienced Insurance Case Management Support Officer to join our team at Job-Hunter. This role involves providing comprehensive support to our clients and internal teams to ensure seamless case management and customer satisfaction.

Main Responsibilities
  • Support the case management process, ensuring timely completion of tasks and efficient resolution of queries.
  • Collaborate closely with Relationship Managers and internal stakeholders to achieve desired outcomes.
  • Develop strong relationships with clients, understanding their needs and preferences.

Requirements
  • Degree or Higher Diploma holder.
  • Hold IIQE license in Paper 1, 3, preferably with Paper 5.
  • At least 2 years of experience in a financial or insurance brokerage firm.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Proficient in MS Office and able to communicate effectively in both English and Mandarin.

What We Offer
  • Permanent position.
  • Full-time employment.
  • Based in Wan Chai.
  • Competitive salary: HK$24,000-26,000.00 per month.
  • Ongoing professional development opportunities.


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