Senior Manager
2 months ago
We are seeking a highly experienced and skilled Senior Manager to join our team at Hong Kong Cyberport Management. The successful candidate will be responsible for managing the campus management team to provide professional facilities management services to Cyberport, its tenants, stakeholders, and visitors.
Key Responsibilities- Team Management: Manage and lead the campus management team to ensure the delivery of high-quality facilities management services.
- Relationship Management: Develop and maintain strong relationships with businesses, partners, and companies based at Cyberport to maximize the value delivered to the organization.
- Portfolio Management: Drive portfolio or campus management activities to maximize satisfaction and loyalty for companies based at Cyberport.
- Service Provider Management: Assist the Head of Campus Management in managing outsourced service providers, including those for maintenance, technical services, security, customer service, and cleaning, to ensure their performance and deliverables meet contractual and budgetary obligations.
- Facilities Management: Develop and manage all aspects of facilities management to ensure compliance with all relevant regulations and requirements, and ensure efficient, reliable, and cost-effective facilities systems and management.
- Hotel Management: Assist the COO & Head of Campus Management in managing Cyberport's hotel, Le Meridien Cyberport.
- Staff Management: Manage staff within the Campus Management department, as necessary.
- Advisory Role: Provide expert advice to the Management team and Board of Directors as necessary.
- Education: Degree plus recognized relevant professional qualifications in Facilities management, ideally MRICS, CFM, PMP (Tier 1 under PMSA), HKIH, HKIS or similar in property or related discipline.
- Experience: Minimum 8 years relevant working experience on behalf of a developer, owner, or service provider.
- Skills: Strategic as well as operational approach, solid international-standard experience in campus or portfolio management of Grade A commercial property, excellent communication, presentation, and interpersonal skills, adaptability, highly independent and motivated, pro-active personality with strong leadership qualities and strong problem-solving skills, good business acumen and entrepreneurial skill with extensive industry knowledge and contacts.
- Language: Fluent in written and spoken English, including writing business reports and proposals, and delivering same to Board or other bodies as required. Chinese and other languages a plus.
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