E-commerce Logistics Support Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China SHOPLINE Full time
About the Role:
We are seeking a highly motivated and experienced E-commerce Logistics Support Specialist to join our team. As a key member of our logistics department, you will be responsible for building and maintaining relationships with key accounts, gathering extensive knowledge of e-commerce and different logistics solutions among various SHOPLINE merchants, collecting feedback on logistics from accounts, understanding the reasons and use cases behind every feedback, creating new plans and strategies to drive logistics business volume from merchants, dealing with daily logistics matters to ensure smooth delivery progress and experience to merchants and their consumers, working closely with cross-functional teams to develop new business strategies in logistics, working closely with logistics partners and handling operational duties, reviewing and revising cooperation plans based on both internal and partner needs, evaluating the effectiveness of working relationships with logistics partners, and always looking for ways to improve. If you have a passion for logistics, e-commerce, and customer service, and are able to work collaboratively with others, we encourage you to apply for this exciting opportunity.

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