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Account Service Coordinator

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full time
About Us:
Burson is an agency of learn-it-all's. We recognize that creativity and communications require nuanced understanding. We hire extraordinarily talented people of all backgrounds and foster a culture where everyone can grow and thrive. Our diversity, equity, and inclusion initiatives fuel our future in the industry.
The Role:
In this position, you will contribute to our success by supporting senior account team members in managing client relationships, generating new business opportunities, and delivering exceptional results for our clients. You will participate in team and client meetings, share and present your views, and develop knowledge about clients and their industries.
Responsibilities:
• Develop and maintain strong relationships with clients, understanding their needs and goals.
• Support senior team members in creating and implementing effective communications strategies.
• Collaborate with cross-functional teams to deliver projects and meet deadlines.
• Provide excellent customer service and respond promptly to client inquiries.
• Stay up-to-date on industry trends and developments, applying this knowledge to improve our services.
• Contribute to the development of new business opportunities and partnerships.
• Assist in the creation of high-quality communications materials, such as reports, presentations, and press releases.
• Support the management of social media platforms and online presence.
Requirements:
• 3+ months of experience in a related field, preferably in public relations or communications.
• Strong verbal and written communication skills in English and one additional language.
• Ability to work independently and as part of a team.
• Excellent problem-solving and time-management skills.
• Proficiency in Microsoft Office and Google Suite.