External Engagement Specialist
5 days ago
Responsibilities:
- Procure comprehensive information on data tracked by respective departments
- Assist in resolving client questions via company contacts and audits on department datasets
- Work within parameters with limited supervision to ensure quality and performance to set standards
- Keep up-to-date knowledge of content sets, build industry knowledge by understanding industry trends and reporting standards
- Provide input and ideas for new collection methods and product enhancements related to covered content sets
- Help leadership manage queue and review team production
- Troubleshoot problems or issues and provide support to the team
Requirements:
- Bachelor's degree in relevant field (e.g., Business, Communications)
- Advance proficiency in English communication
- Certification or knowledge/experience in MS-office (Excel, Word, PowerPoint)
- Willingness to work in rotational shifts
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