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Customer Relationship Officer

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China Konew FinTech Corporation Limited Full time
Position Overview

The role of the Customer Relationship Officer at Konew FinTech Corporation Limited involves maintaining and enhancing relationships with our valued clients. This position is essential for ensuring customer satisfaction and promoting our financial services.

Key Responsibilities
  • Engage with current clients regarding their loan repayments, redemptions, and inquiries, ensuring a high level of professionalism and integrity.
  • Advocate for our loan refinancing services to existing clientele.
  • Identify and pursue new business opportunities with current customers proactively.
  • Contribute to various ad hoc projects that align with the strategic objectives of the company.
Qualifications
  • Completion of tertiary education or equivalent qualifications at HKQF level 4.
  • A minimum of 2 years of experience in sales or customer service roles.
  • Exceptional communication and interpersonal abilities.
  • Proactive, driven, and capable of thriving under pressure.
  • Proficiency in Microsoft Office applications.
Compensation and Benefits
  • Competitive remuneration package.
  • Opportunities for career advancement.
  • Discretionary performance bonuses.
  • Comprehensive medical and dental insurance.
  • Leave benefits including birthday leave, anniversary leave, and study leave.
  • Study subsidy scheme.
  • Employee loan schemes for property and personal needs.
  • A variety of additional staff benefits.