Sales Support Manager

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China M800 Full time

About the Role:

We are seeking a highly skilled and experienced Sales Support Manager to join our team at M800. As a Sales Support Manager, you will be responsible for providing technical consultation and support to our sales team on SMS solutions and Mobile Internet Platform.

Key Responsibilities:

  • Act as a technical consultant to provide pre-sales and post-sales support to the sales team on SMS solutions and Mobile Internet Platform.
  • Support Business Development Managers to attend meetings with customers, present product technical solutions, gather customer requirements, and execute sales orders after closing.
  • Formulate and design technical solutions, coordinate with R&D, Engineering, and product teams to define the scope of work document for endorsement by stakeholders.
  • Manage assigned special projects by working closely with various teams of the company to ensure successful delivery of services/solutions to acquired customers according to committed timeline, budget, and contract terms.

Requirements:

  • University graduate in Computer Science, Engineering, or other disciplines with equivalent experience in related fields.
  • 3-5 years of technical experience in IT or Telecom services related, with direct dealing experience with customers in multiple countries preferred.
  • Understanding of subjects such as A2P/P2P SMS, SMPP, C7, HTTPS APIs, Mobile Apps, Software Development Kits, Mobile Value Added services, 3G/4G/WiFi technology, voice over IP solutions, Unified Communications, Cloud Computing services, Big Data, CRM, e-Commerce, OTTs.
  • Fluent in English, Chinese (writing), speaking Putonghua and Cantonese.
  • Enterprise-oriented, outgoing, keen to exceed customer satisfaction, and get things done no matter what it takes.
  • Good communication and presentation skills.
  • Hard working, willing to take challenges, persistent, energetic, and passionate.
  • About 50% travelling required.

What We Offer:

We offer attractive remuneration, 5-day work week, performance bonus, medical insurance, and free lunch to the right candidate.


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