Digital Learning Solutions Specialist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time
Job Description

Prudential is a leading financial services group with a rich history of innovation and customer-centricity. Our purpose is to be partners for every life and protectors for every future.

Key Responsibilities
  • Design and implement a comprehensive digital learning strategy to educate and coach agents on health insurance products, policies, regulations, and procedures.
  • Collaborate with subject matter experts to create engaging e-learning modules, videos, simulations, and other digital assets.
  • Research and stay up-to-date on industry trends, regulations, and emerging technologies to ensure the relevance and effectiveness of digital learning initiatives.
  • Manage the learning management system (LMS) and other digital learning platforms, including content uploading, user management, reporting, and analytics.
  • Evaluate the performance and impact of digital learning programs through metrics, feedback, and assessments, and make recommendations for continuous improvement.
  • Work closely with internal stakeholders, including agents, product, compliance, and IT teams, to identify learning needs and develop targeted solutions.
Requirements
  • Bachelor's degree in business administration, digital media, or a related field.
  • Minimum 5 years of experience in digital learning management, preferably within the health insurance or financial services industry.
  • Proven track record of designing and delivering effective digital learning solutions.
  • Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
  • Excellent communication and presentation skills, with the ability to convey complex information clearly and effectively.
  • Proficiency in LMS and digital authoring tools.
  • Knowledge of health insurance products, policies, regulations, and industry trends is highly desirable.
  • Demonstrated ability to collaborate effectively with cross-functional teams and build strong working relationships.

We are offering a competitive salary range of $80,000 - $120,000 per year, depending on experience, as well as opportunities for professional growth and development. If you are passionate about creating innovative digital learning solutions, please submit your application.



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