Senior Product Operations Manager

5 days ago


Hong Kong Island, Hong Kong SAR China Zeal Holdings Limited Full time
About Zeal Holdings Limited

We are an award-winning FinTech organisation offering a variety of innovative products. Our offices and presence are spread across Europe, Asia, North & South Africa, the Middle East, and South America.

The Job Description
  • We seek a highly motivated and experienced Head of User Lifecycle Management to lead our efforts in extending user lifecycles, maintaining user engagement, and driving user growth.
  • The ideal candidate will be responsible for continuously improving existing products or developing new ones based on market trends and user needs.
Key Responsibilities
  1. Analyze market trends and user feedback to identify opportunities for product improvements or new product development.
  2. Develop and execute strategies to extend user lifecycles and improve retention rates.
  3. Collaborate with cross-functional teams to ensure seamless integration of operational strategies.
  4. Monitor and optimize key performance indicators (KPIs) related to user engagement, product performance, and growth metrics.
Requirements
  • Bachelor degree or above.
  • 10+ years of product operations experience in a securities firm, financial trading platform, or Fin-tech company.
  • Results-oriented with a strong focus on achieving measurable outcomes.
  • Resilient and self-motivated, with the ability to thrive in a fast-paced and dynamic environment.


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