Senior Product Manager, FX, P&FX, Retail Product

4 days ago

Hong Kong Island, Hong Kong SAR China HSBC Full time

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Senior Product Manager, FX, P&FX, Retail Product.

Principal Responsibilities

This role is responsible for driving the business growth in Foreign Exchange (FX) business in Hong Kong retail space by enhancing customer experience, fulfilling customers' wealth and transactional needs with dedicated tactical and strategic product scheme and support ideation, development and drive execution of FX business strategies for business initiatives/projects under FX business.

  • Portrait as trusted business partner for business stakeholders, work with and support FX team head to deliver new FX business growth, shaping product roadmaps, optimize FX portfolio, setting priorities and driving development initiatives to achieve business objectives.
  • As product leader working closely with D&A, formulating and implementing effective FX sales strategy with focus on customer life cycle management across different stages.
  • Manage the full product lifecycle for transactional FX product, including commercialization and implementation, ensuring alignment with market needs and strategic objectives.
  • Champion existing product journeys and features, ensuring that they are competitive delivering superb customer experience.
  • Leading delivery of new product initiatives/capabilities to deliver distinct and leading product proposition through ideation, formulation of the cost-benefit case and P&L forecast, technical development management (business), planning and executing the commercialization and related activities.
  • Develop value propositions that are commercially viable and develop business cases to justify strategic initiatives and secure approvals.
  • Initiate and manage product reviews where required to ensure that the compliance related requirements are met and ensure all actions points arising are duly addressed.
  • Conduct market research, competitor analysis and monitor industry standards locally and internationally to identify gaps and opportunities for product innovation and improvement.
  • Oversights of product managers/assistant managers with ability to motivate and guide the team to deliver exceptional results.
  • Manage product management related activities and assume full ownership where assigned.
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