Front Office Officer

1 day ago


hong kong, Hong Kong SAR China Shangri-La Group Full time

Requisition ID 170974 - Posted - Hong Kong SAR - Kerry Hotel, Hong Kong - Rooms - Permanent

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for a Front Office Officer based at Kerry Hotel Hong Kong

As a Front Office Officer, we rely on you to:

  • Ensure all interactions with guests are handled professionally
  • Perform check-ins and check-outs efficiently
  • Perform cashiering functions efficiently

We are looking for someone who has:

  • Higher Diploma or above in Hospitality Management or other related disciplines
  • Minimum 1 year of relevant experience in the Hotel Industry
  • Self-motivated, well-organized, customer-oriented and independent team player
  • Excellent command of spoken English, Cantonese and Putonghua

All information provided by applicants will be treated in strict confidence and used only for recruitment purposes.

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