Senior Officer – Customer Service

A Life Insurance Company is seeking a calibre candidate to join their CS Team. Job Responsibilities Respond to customer enquiries regarding underwriting, policy administration, and claims. Deliver exceptional end-to-end service with a focus on customer satisfaction. Identify distributors’ needs, clarify information, research issues, and provide effective...

Customer Service, Senior Officer (Group Medical Focused) Join to apply for the Customer Service, Senior Officer (Group Medical Focused) role at Bowtie Life Insurance Company Grow Your Career with Bowtie Customer Service Team Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. At Bowtie,...

What you’ll be doing? Lead the handling and resolution of regulatory and escalated complaints, ensuring compliance with all regulatory standards and internal policies. Serve as an independent advisor to frontline service teams, providing guidance and support to resolve complex cases with professionalism, empathy, and in alignment with compliance...

Senior Customer Service Officer (Immediate available is highly preferred) Add expected salary to your profile for insights Responsible for customers' inquiries and complaints via call, live chat and email in an efficient and professional manner; Deliver excellent service in consulting solutions and improving customers' satisfaction level via different...

Customer Service Officer, Customer Contact Centre Join to apply for the Customer Service Officer, Customer Contact Centre role at Manulife. The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Customer Service Officers with the resources to solve critical...

Start Your Career with Bowtie Customer Service Team Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. As a young and fast-growing company, grooming and learning from up-and-coming talents is always our priority. There are many advantages to develop your career in a next generation...

A leading organisation in the marine sector is seeking a Supply Chain Coordinator to join their Hong Kong office, supporting the North Asia region. This role offers you the chance to be at the heart of customer service and sales support, ensuring seamless order‑to‑delivery processes for assigned accounts. What you’ll do: Respond promptly to general...

Part-time eCommerce Customer Service Officer Add expected salary to your profile for insights Provide excellent eCommerce customer services to customers by different channels such as email and instant messaging. Manage the order processing cycle with different departments. Assist customers in the online buying journey. Assist conducting Quality Assurance...

Grow Your Career with Bowtie Customer Service Team Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. At Bowtie, our customer service team is the bridge between our customers and the organization - to our customers, you are the first point of contact and a trusted advisor; at Bowtie,...

A leading virtual insurer in Hong Kong is seeking customer-oriented talents for their Customer Service Team. This entry-level role involves resolving customer queries and providing support through various digital channels. Candidates should have at least 1.5 years of customer service experience, ideally in insurance, and possess good communication skills in...