Senior Claims Manager: Lead, Train

Responsibilities Manage the team to process dispute transactions within the time frame required by VISA, MasterCard and UPI chargeback compliance guidelines Ensure daily operations of Chargeback Team are in compliance with all internal policy and guidelines Liaise with local and overseas credit card member banks for charge back and pre-arbitration operations...

A leading financial institution in Hong Kong seeks a Manager / Senior Manager / AVP for Chargeback operations. The successful candidate will lead a team to ensure compliance with VISA and MasterCard guidelines, manage dispute transactions, and liaise with local and overseas banks. Minimum 7 years of experience in Chargeback and Credit Card Operations, and...

A leading life insurance company is seeking a Senior Claims Officer to coordinate and deliver claims support services. This role involves managing claims processes, working collaboratively with agents, customers, and medical professionals. The ideal candidate should have a Bachelor's degree and a minimum of 3 years' experience in claims at life insurance...

Senior Claims Officer – BOC Group Life Assurance Company Limited Join us as a Senior Claims Officer to coordinate and provide claims support and services to customers and agents. This role involves managing claim processes, collaborating with agents, customers, physicians, and hospitals, and contributing to departmental projects. Job Responsibilities...

Lead the Claims team to handle all types of claims from clients (e.g. death, CI, hospitalization, accident claims, etc.) and achieve our commitment of claims turnaround time. Monitor and evaluate the performance of claim assessors and provide technical training and coaching to them. Review guidelines, manuals, service standards and workflows in relation to...

A leading tech company in Hong Kong seeks a Senior Platform Engineer/Squad Lead to build and maintain a modern cloud-native data platform. Applicants should have over 12 years of experience in IT, focusing on database and messaging system management, with proficiency in AWS services, Kafka, and data governance. This role requires a bachelor's degree and...

A leading general insurer in Hong Kong seeks a Claims Officer/Senior Claims Officer to manage and process insurance claims effectively. The role involves coordinating processes, investigating claims, and negotiating settlements. Candidates should possess a Degree or Higher Diploma in Business or Finance, along with at least 3 years of insurance experience. A...

A leading insurance provider in Hong Kong seeks a Claims Officer / Senior Officer to manage personal lines insurance claims. The successful candidate will handle customer inquiries, ensure compliance with claims procedures, and provide a high-quality service. Ideal candidates should have a degree and relevant experience, as well as strong communication...

A leading insurance provider is seeking a Mid-Senior level professional in Hong Kong to manage Employees Compensation and Liability claims. The ideal candidate will have a degree and over 5 years of experience in claims handling. Responsibilities include monitoring claims, conducting assessments, and providing reports. Candidates should possess excellent...

Claims Officer / Senior Officer - Personal lines insurance claims Add expected salary to your profile for insights Mainly responsible for handling Personal lines insurance claims, experience in handling Travel Insurance claims is an advantage; Take responsibility to resolve all enquiries from both customer and external contacts to ensure delivery of a...