Claims Officer

2 days ago


Hong Kong Island, Hong Kong SAR China Bank of China Group Insurance Company Limited Full time

Claims Officer / Senior Officer - Personal lines insurance claims Add expected salary to your profile for insights Mainly responsible for handling Personal lines insurance claims, experience in handling Travel Insurance claims is an advantage; Take responsibility to resolve all enquiries from both customer and external contacts to ensure delivery of a focused, quality and professional claims service; Ensure claims procedures, documentation is adhered to the group claims management requirement and best practice. Requirements Degree holder, preferably with progress in professional insurance qualification such as ACII or ANZIIF; 1-2 years' relevant working experience; Excellent customer services, negotiation and communication skills internally and externally. Customer orientated, self initiative and able to work under pressure. Strong interpersonal skills with proven ability to communicate effectively at all levels of management. Good command of spoken and written English, Mandarin and Cantonese. Proficiency in MS Word, Excel and Chinese word processing. Fresh graduates or candidates with less experience will be considered as Claims Officer. Training program will be given to the suitable candidates. About the Company Bank of China Group Insurance Company Limited has been providing general insurance products and professional services and comprehensive coverage to customers for over a decade. We strive to achieve: Service Excellence, Product Diversification, Accountability and Customer Satisfaction. The scopes of operation and service of the Company continues to enhance. To cope with our business growth, we are now looking for qualified candidates to join our dynamic team. #J-18808-Ljbffr



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