Senior Claims Officer

6 days ago


Hong Kong Island, Hong Kong SAR China BOC Group Life Assurance Company Limited Full time

Senior Claims Officer – BOC Group Life Assurance Company Limited Join us as a Senior Claims Officer to coordinate and provide claims support and services to customers and agents. This role involves managing claim processes, collaborating with agents, customers, physicians, and hospitals, and contributing to departmental projects. Job Responsibilities Handle claims enquiries and deliver claims servicing support to customers and agents Follow up claims cases with agents, customers, physicians, and hospitals Assist in claims adjudication Participate in departmental projects and ad hoc tasks as assigned by management Job Requirements Bachelor's degree or equivalent insurance professional qualifications Minimum 3 years of experience in claims at life insurance companies Customer‑service mindset with effective interpersonal and communication skills Team player with a positive working attitude Familiarity with MS Word, Excel, and PowerPoint Proficiency in spoken and written English, Cantonese, and Mandarin Benefits 5‑day work week Attractive remuneration package Excellent training and development opportunities Interested candidates should submit their application through our company website at: (Data collected will be used for recruitment purposes only.) Location: Wan Chai District, Hong Kong SAR #J-18808-Ljbffr



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