Senior Officer, Life Claims
4 hours ago
Senior Officer, Life Claims – Prudential Hong Kong Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Responsibilities Assess cases with main focus in minor claims, assist in higher approval of claims exceeding assessors’ authority, provide enquiry support, take part in departmental projects and supervise subordinates in handling daily operations. Follow up on additional supporting documents to facilitate the decision on underwriting, compliance and premium financing after case submission. Approve claims cases within TAT. Conduct claims investigation. Prepare tailored made letters (including decision and investigation letters). Handle claims appeal case / complaint cases related to claims. Conduct training to internal staff and/or agents. Respond to agents' enquiries and other agent related enquiries. Handle ad hoc assignments from management. Job Requirements Bachelor’s degree or diploma. Preferably with professional qualification in Life Insurance including FLMI (Fellow, Life Management Institute), ALHC (Associate, Life and Health Claims), ACS (Associate, Customer Service). Minimum of 4 years claims experience in individual life insurance. Effective communication in English and Cantonese. Proficient in MS Office and Chinese typing. A good team player who is eager to learn and strive for improvement. Attention to details with high accuracy rate. Good communication and interpersonal skills. Ability to work independently. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. #J-18808-Ljbffr
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Claims Senior Officer
4 days ago
Hong Kong Island, Hong Kong SAR China OAC Group Limited Full timeClaims Senior Officer (Life & Medical Claims) Handle and assess life and medical claims in accordance with company policies, service standards, and regulatory guidelines Review and approve claims within assigned authority and turnaround time (TAT) Follow up on additional documents and coordinate with relevant teams to support underwriting, compliance, and...
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Assistant Officer, Life Claims
2 weeks ago
hong kong, Hong Kong SAR China Prudential Hong Kong Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
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Assistant Officer, Life Claims
4 days ago
Hong Kong Island, Hong Kong SAR China Prudential Hong Kong Limited Full timeJob Responsibilities Data capture & follow up on additional supporting documents to facilitate the decision on underwriting, compliance and premium financing after case submission Approve claims cases within TAT Conduct claims investigation Prepare tailored made letters (including decision and investigation letters) Handle ad hoc assignments from management...
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Senior Life
4 days ago
Hong Kong Island, Hong Kong SAR China OAC Group Limited Full timeA leading insurance company in Hong Kong is seeking a Claims Senior Officer to manage life and medical insurance claims. The role requires handling and assessing claims, preparing documentation, and providing support to clients. Candidates should hold a university degree, have at least 2 years of insurance experience, and demonstrate strong communication...
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Senior APAC Life
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Hong Kong Island, Hong Kong SAR China PartnerRe Full timeA global reinsurer is seeking a Senior Claims Technical Specialist for its Hong Kong office. The ideal candidate will have over 10 years of experience in life (re)insurance claims, especially in critical illness and disability benefits within the APAC region. Responsibilities include developing client-specific claims strategies, reviewing product designs,...
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Head of Life
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hong kong, Hong Kong SAR China Tahoe Life Insurance Company Limited Full timeA leading life insurance company is seeking a Claims Manager in Hong Kong to lead the Claims team and ensure smooth operations in claim processing. The role requires monitoring the performance of claim assessors, providing training, and reviewing claims guidelines. With at least 8 years of related experience and strong communication skills in English and...
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hong kong, Hong Kong SAR China Bowtie Life Insurance Company Full timeOverview Medical/Health Claims Assessors, Officer/Senior Officer (VHIS) Role based in Hong Kong with focus on medical claims assessment (VHIS). About The Role Your Key Responsibilities Include: Claims assessment and processing, including pre-approval cases, inpatient and outpatient claims Communicate with claims customers on claims decisions Prepare regular...
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Senior Life Claims Specialist | Operations
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Hong Kong Island, Hong Kong SAR China Delken Group Limited Full timeA leading life insurance company in Hong Kong is seeking a Senior Claims Executive to assist in daily claim operations and processing. The ideal candidate will manage claims, communicate with various stakeholders, and contribute to the improvement of claims efficiency. A university degree and at least 2 years of experience in the insurance sector are...
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Life Claims Specialist – Major Claims
4 days ago
Hong Kong Island, Hong Kong SAR China Prudential Hong Kong Limited Full timeA leading insurance firm in Hong Kong is seeking a claims professional to manage claims investigations, respond to agent enquiries, and approve claims within TAT. The ideal candidate holds a Bachelor's degree in Life Insurance and has at least 1 year of relevant experience, demonstrating strong communication skills in English and Cantonese. Join a diverse...
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Manager, Claims
4 days ago
hong kong, Hong Kong SAR China Tahoe Life Insurance Company Limited Full timeLead the Claims team to handle all types of claims from clients (e.g. death, CI, hospitalization, accident claims, etc.) and achieve our commitment of claims turnaround time Monitor and evaluate the performance of claim assessors and provide technical training and coaching to them Review guidelines/ manuals, service standards and the workflows in relation to...