Claims Officer
1 day ago
Claims Officer (Employees' Compensation / Retail Claims) Add expected salary to your profile for insights Handling of Employees’ Compensation claims with focus on liability and investigation Provide quality and professional claims service to customers With moderate supervision to manage simple-medium standard (moderate severity) claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner Job Accountabilities Develop a claim case strategy to ensure appropriate reserves are assigned with investigations conducted and appropriate suppliers engaged Review, resolve and proactively finalize claims within authority limits ensuring settlement at an optimum level Ensure claims procedures, documentation is adhered to the group claims management requirement and best practice Take proactive approach and involve in monitoring employees’ compensation claims to minimize claims settlement Build up relationships with all stakeholders and achieve compromised settlement to conclude the case at the earliest and avoid litigation Report to Claims Manager on adverse trend of development of claims and for clients with adverse claims experience Provide quality customer service to clients Ensure all claims are processed effectively according to the company policies Set and monitor reserve adequately and timely and ensure the authoritative level laid down are complied with Identify all potential recovery and fraud cases Perform any other duties, task oriented or claims related as may be delegated by Claims Manager Job Qualifications Degree / Diploma holder or equivalent working experience ANZIIF/ACII would be an asset 2 - 3 years EC claims management experience Previous handling corporate client would be an asset Knowledge in insurance principles Interpretation of policy cover Understand industry standards and protocol with knowledge of claims agreements Good knowledge of Employees‘ Compensation Ordinance With medical knowledge would be an asset Good command of written & spoken English and Chinese (including Cantonese and Mandarin) Solid negotiation skills, both in written and verbal Be able to articulate how to prioritize and work to deadlines Desire to learn and be flexible to business change Common sense Knowledge on PC software Candidates with less experience can be considered as Claims Assistant Candidates with experience in handling other Lines of Business may also be considered for other General Insurance (senior) claims positions #J-18808-Ljbffr
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Claims Senior Officer
3 days ago
Hong Kong Island, Hong Kong SAR China OAC Group Limited Full timeClaims Senior Officer (Life & Medical Claims) Handle and assess life and medical claims in accordance with company policies, service standards, and regulatory guidelines Review and approve claims within assigned authority and turnaround time (TAT) Follow up on additional documents and coordinate with relevant teams to support underwriting, compliance, and...
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Claims Officer
1 day ago
Hong Kong Island, Hong Kong SAR China Zurich 56 Company Ltd Full timeClaims Officer (Employees Compensation / Retail Claims) Job Summary Handling of Employees’ Compensation claims with focus on liability and investigation Provide quality and professional claims service to customers With moderate supervision to manage simple-medium standard (moderate severity) claims in the most effective, efficient way whilst delivering a...
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Assistant Officer, Life Claims
3 days ago
Hong Kong Island, Hong Kong SAR China Prudential Hong Kong Limited Full timeJob Responsibilities Data capture & follow up on additional supporting documents to facilitate the decision on underwriting, compliance and premium financing after case submission Approve claims cases within TAT Conduct claims investigation Prepare tailored made letters (including decision and investigation letters) Handle ad hoc assignments from management...
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Claims Services Officer
3 days ago
Hong Kong Island, Hong Kong SAR China AXA Hong Kong and Macau Full timeAXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters. As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the...
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(Senior) Claims Officer, Group Medical
3 days ago
Hong Kong Island, Hong Kong SAR China Captar Partners Limited Full timeCompany Overview Our client, a multinational company in Hong Kong, is seeking a (Senior) Claims Officer to support their new business strategy. Candidates with proven claims experience are encouraged to apply. Key Responsibilities Approve and process claims within authority limits, resolving claim-related issues. Investigate suspicious claims and ensure...
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Senior Claims Officer
3 days ago
Hong Kong Island, Hong Kong SAR China China Taiping Insurance (HK) Company Limited Full timeWho we are China Taiping Insurance (HK) Company Limited (“CTPI(HK)”), the main overseas general insurance company of China Taiping Insurance Group (HK) Company Limited (hereinafter referred to as “TPG(HK)”), have secured a leading position in marine hull insurance business in the Hong Kong market. We are the first insurance company to provide marine...
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Assistant Officer, Life Claims
2 weeks ago
hong kong, Hong Kong SAR China Prudential Hong Kong Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
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Hong Kong Island, Hong Kong SAR China Zurich Insurance (Hong Kong) Full timeSenior / Claims Officer (Liability & Property / Commercial) With moderate supervision to manage medium standard (moderate severity / complexity) and complex claims handling Job Accountabilities Responsible for the complex EC, liability and property claims Provide technical support to the team including work simplification and automation initiatives Provide...
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Assistant Claims Manager
1 day ago
Hong Kong Island, Hong Kong SAR China Zurich 56 Company Ltd Full timeLarge and complex claims handling and managerial support Job Accountabilities Responsible for the large and complex liability and property claims Provide data analytics for Commercial portfolios Provide technical support to the team including work simplification and automation initiatives Responsible for organizing customer meeting presentation and...
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Claims Officer
1 day ago
Hong Kong Island, Hong Kong SAR China Zurich 56 Company Ltd Full timeA leading insurance provider in Hong Kong is seeking a Claims Officer to manage Employees’ Compensation claims with a focus on investigation and liability. The ideal candidate will possess at least 3 years of claims management experience and a relevant degree or equivalent. Strong negotiation skills and fluency in both English and Chinese, including...