Assistant Relationship Manager, Business Development

1 week ago

Kowloon, Hong Kong SAR China Payment Asia Services Limited Full time

Assistant Relationship Manager, Business Development This role, under the Sales Team, plays a vital part in driving growth in new merchant sales and delivering best‑in‑class customer service to our diverse portfolio of merchants. The ideal candidate will possess strong communication skills, demonstrate independence, and take a proactive approach to managing merchant relationships and onboarding new merchants. Responsibilities Regularly conduct cold‑call activities to drive business. Develop and expand reseller partnerships to increase merchant acquisition. Assist merchants throughout the onboarding process, ensuring a seamless transition and clear understanding of our services. Monitor and enhance the existing merchant portfolio to identify growth opportunities. Expand payment channel offerings and reactivate inactive merchant accounts. Analyse declining sales’ merchants to implement strategies to recover the sales. Build and maintain strong merchant relationships to understand their needs, foster loyalty, and prevent the risk of shifting to competitors. Respond to merchant inquiries across various communication channels (WhatsApp, email, phone, chatbot, etc.). Qualifications Bachelor’s degree in business administration, marketing, or a related field (preferred). Proven experience in sales or account management, preferably in the related to payment or fintech industry. Strong communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders. Self‑motivated and able to work independently while managing multiple tasks efficiently. Problem‑solving skills and a customer‑centric mindset. Note: Candidates with less experience will be considered for the position of Relationship Officer, Business Development . #J-18808-Ljbffr

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