Client Success

A growing financial service firm in Hong Kong is looking for a dedicated individual to manage client inquiries and maintain a database of client information. This role suits fresh graduates and involves client onboarding and relationship development. The successful candidate will possess strong organizational skills and proficiency in MS Office, with a...

CBI is a leader in the due diligence industry, offering customized business intelligence solutions to top financial institutions, global CPA firms, and international corporations. Our clients trust us for our experience, expertise, and efficiency in delivering accurate, actionable intelligence. At CBI, our people are our greatest asset. We’re committed to...

Customer Success Manager (Client Experience) Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to...

Customer Success Manager (Client Experience) Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to...

A financial services firm based in Hong Kong seeks an HR Business Partner specializing in Global Talent Acquisition and Talent Management. The ideal candidate will be pivotal in coordinating between front and back-office functions to enhance client experiences. Responsibilities include client management, KPI reporting, and compliance adherence. Candidates...

A global consumer intelligence company in Hong Kong seeks an experienced Customer Success Manager. The role involves managing client relationships, leading business plans, and ensuring client satisfaction through strategic thought leadership. Candidates should have a university degree and a minimum of 6 years in the FMCG/Market Research industry, with strong...

A global payment solutions provider is seeking a Customer Success Manager in Hong Kong to enhance client engagement and satisfaction. In this role, you will manage customer inquiries and responsibilities, aiming to improve the overall customer lifecycle experience. The ideal candidate has 1-2 years of experience in a customer-facing role, showcases strong...

A global financial services provider is seeking a Customer Success Manager to enhance client engagement and ensure customer satisfaction. You will drive product adoption, identify customer challenges, and develop strategies for retention. Ideal candidates have 1-2 years in relevant customer-facing roles, strong sales acumen, and excellent communication...

A leading investment group in Hong Kong is seeking a passionate Client Services Manager to be the central point of contact for client relationships. The successful candidate will work closely with marketing and operations teams to ensure high customer satisfaction. Responsibilities include providing 24/7 support, handling customer inquiries, and maintaining...

A leading insurance company in Hong Kong is seeking a Client Success & Operations Lead to manage key accounts and improve operational efficiency. The ideal candidate has at least 5 years of experience in client service or operations within the insurance sector, demonstrating strong project management and analytical skills. This role offers a competitive...