Client Experience Manager

A premium wine retailer in Hong Kong is seeking an Ambassador to ensure exceptional client experiences and meet sales targets. The ideal candidate should have a diploma or above and possess strong communication skills in English, Cantonese, and Mandarin. Excellent customer service and sales skills are essential. Fresh graduates are welcome to apply. Benefits...

Join to apply for the Manager, Client Experience, APAC role at LSEG . The Client Experience Team sits within the Benchmark and Index Management division of FTSE Russell. It is responsible for enhancing and maintaining a positive relationship with clients, ensuring their needs are met and expectations exceeded, and contributing to client satisfaction,...

A global payments platform based in Hong Kong is seeking a Customer Success Manager to enhance client satisfaction and retention. This role requires building strong relationships, optimizing customer experiences, and identifying growth opportunities through tailored solutions. Candidates should have 1-2 years in customer-facing roles with strong...

A leading financial services company in Hong Kong is seeking a Manager, Client Experience, APAC to enhance relationships with clients. The successful candidate will manage client interactions, collaborate with teams, and analyze client health to ensure satisfaction. Ideal candidates have prior experience in client-facing roles and a deep understanding of...

Customer Success Manager (Client Experience) Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to...

Customer Success Manager (Client Experience) Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to...

A leading financial services firm in Hong Kong seeks a Customer Service Professional to enhance customer satisfaction through various channels. The role involves resolving client queries, maintaining communications, and revising compliance-related documents. Candidates must hold a higher diploma or degree, possess excellent Cantonese, Mandarin, and English...

A leading auction house in Hong Kong is seeking an experienced Client Experience Coordinator to manage operational sales for Asia. The role involves ensuring compliance with company policies and providing high-quality client experience. Responsibilities include coordinating client transactions, invoicing, shipping logistics, and maintaining documentation....

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business...

Description Key Responsibilities Lead mentor and coach the team ensuring staff performance aligns with company goals and objectives. Organize training sessions and workshops to educate team members on best practices in client service. Oversee client onboarding and act as the gatekeeper of Know Your Client (KYC) procedures ensuring all client documentation is...