Manager, Collections
1 week ago
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Retail Banking and Wealth (RBW) Credit and Financial Crime Risk Control - Credit Control Services We are currently seeking a high caliber professional to join our team as Manager, Collections (Restructure). Principal responsibilities Perform oversight on outsourced collections operations Provide prompt responses and recommendations on credit policies to adapt to the fast and changing market Lead, plan and co‑coordinate a wide range of projects, offshoring migration, process review, system and manpower related issues to ensure smooth delivery of credit collection services Support Global Standards and Regional Credit Control Services related projects and initiatives Propose and implement quality enhancement and control strengthening initiatives in response to the review findings, customer feedback and business needs Handle and manage debt restructuring cases and high‑risk account review; represent the bank to attend industry meeting and liaise with Outside Trustee on restructure loan related matters Handle and manage Third Party engagement (TPEM) Requirements University degree in a related discipline OR other relevant qualifications Minimum 5 years’ managerial experience in credit risk or complaint handling and project management, in relation to retail banking products Good understanding of portfolio management technique including analytics Strong interpersonal / leadership skills Proficiency in both English and Chinese, fluency in Putonghua an advantage Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes You’ll achieve more when you join Hang Seng Bank Limited. Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best‑in‑class products and services. We seek to attract high‑calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Issued by Hang Seng Bank Limited #J-18808-Ljbffr
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Manager, Collection Governance
1 week ago
Kowloon, Hong Kong SAR China Standard Chartered Bank (Hong Kong) Ltd Full timeAdd expected salary to your profile for insights The collection strategy and Governance team is a centre of excellence and is integral to the collection team in implementation of sustainable collections and recovery operations to deliver on operational and loss performance, productively, outstanding rationalization and controls. Be part of a team that...
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Manager Specialized Collection
5 days ago
Kowloon, Hong Kong SAR China Standard Chartered Bank (Hong Kong) Ltd Full timeResponsibilities Develop and implement effective collection strategies for IDRP (Industry Debt Restructuring Program) and design standardized operation procedures and internal workflows of IDRP programme, coordinate with both internal and external stakeholders. Good command of credit and financial analysis capacity, to support IDRP case execution and...
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Collections Manager: Restructuring
1 week ago
Kowloon, Hong Kong SAR China HSBC Global Services Limited Full timeA leading global financial institution in Hong Kong is seeking a Manager for Collections (Restructure) to oversee outsourced operations and lead credit collection projects. The ideal candidate will have a university degree and at least 5 years of managerial experience in credit risk or complaint handling. Strong leadership and analytical skills, along with...
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Collection Governance
1 day ago
Kowloon, Hong Kong SAR China Standard Chartered Full timeA prominent international bank is seeking a Manager for Collection Governance & Strategy in Hong Kong. This role involves formulating collection strategies, managing credit losses, and ensuring compliance with regulations. The ideal candidate will have strong skills in data science and project management, with a focus on enhancing operational efficiency....
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Collections Strategy
1 week ago
Kowloon, Hong Kong SAR China Standard Chartered Bank (Hong Kong) Ltd Full timeA major international bank in Hong Kong seeks an Assistant Manager, Collection Governance & Strategy to develop and implement effective collection strategies. Your responsibilities will include overseeing collection reports, enhancing process efficiency, and ensuring compliance with regulations. The ideal candidate will have strong analytical skills, proven...
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Collections Strategy
2 weeks ago
Kowloon, Hong Kong SAR China Standard Chartered Full timeA global banking institution in Hong Kong is seeking an Assistant Manager for Collection Governance & Strategy. In this mid-senior level role, you'll create effective collection strategies aligned with risk profiles and drive operational efficiencies. You'll oversee collection reports, ensuring accuracy and lead continuous process enhancements. The ideal...
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Collection Strategy
7 days ago
Kowloon, Hong Kong SAR China Standard Chartered Bank (Hong Kong) Ltd Full timeA leading international bank seeks a Manager for Collection Governance & Strategy in Hong Kong. The ideal candidate will formulate and implement collection strategies while ensuring compliance with regulations. Responsibilities include managing credit losses and championing process improvements. This role offers a competitive salary and employee benefits...
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Head of Collection Strategy
1 week ago
Kowloon, Hong Kong SAR China Standard Chartered Bank (Hong Kong) Ltd Full timeA leading international bank in Hong Kong is looking for a professional to manage country collection strategy initiatives. You will be responsible for overseeing collection systems, managing performance tracking, and driving continuous improvements. The ideal candidate must hold a relevant Bachelor's degree and be fluent in Cantonese, Mandarin, and English....
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Manager, Collection Governance
1 day ago
Kowloon, Hong Kong SAR China Standard Chartered Full timeManager, Collection Governance & Strategy (Hong Kong, India) Join to apply for the Manager, Collection Governance & Strategy (Hong Kong, India) role at Standard Chartered . Job Summary This role could be based in Hong Kong, China or India. When you start the application process you will be presented with a drop-down menu showing all countries; please ensure...
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Assistant Collections
2 weeks ago
Kowloon, Hong Kong SAR China Hang Seng Bank Full timeA leading financial institution in Hong Kong is looking for a motivated Assistant Collections Officer to manage debt collection activities and support administrative tasks. The ideal candidate will possess completed HKCEE / HKDSE, relevant banking experience, and strong negotiation skills. Proficiency in both English and Chinese is essential, and familiarity...
