Manager Specialized Collection

Responsibilities Develop and implement effective collection strategies for IDRP (Industry Debt Restructuring Program) and design standardized operation procedures and internal workflows of IDRP programme, coordinate with both internal and external stakeholders. Good command of credit and financial analysis capacity, to support IDRP case execution and inter-institutional coordination. Lead the team to implement end‑to‑end process on IDRP proposal when SCB acts lead bank. Actively support across function within Collections team as cross back‑up or job rotation as requested by team manager. To back up internal team regarding the IDRP handling when SCB acts participant bank. Ensure good control mechanisms are in place and to ensure complied with Code of Banking Practice and the Bank’s standard. To identify and execute workflow re‑engineering processes and simplify. To ensure capacity planning in good order with objectives of less credit losses and more recovery. Assist manager to ensure good control mechanisms are in place and ensure satisfactory audit clearance and operational assurance. To ensure / improve operations effectiveness and KPIs. To identify and execute workflow re‑engineering processes. Organize comprehensive financial analysis and debt servicing capacity assessment of debtors. Manage team to well proceed IDRP drawdown in accordance with approval and maintain database in accurate and timely manner. Lead the formulation of debt restructuring proposals and facilitating consensus among creditors. Drive internal approval processes and regulatory reporting for restructuring plans. Manage the collection of repayment funds and distributing proceeds to creditors according to agreed proportions. Continuously monitor debtor performance and regularly reporting progress to stakeholders. To ensure compliance with Group and Local policies, procedures, and codes, including anti‑money laundering. To ensure compliance with Local Laws and Regulations that the Risk Function have Risk Control ownership, as defined in the Operational Risk Framework. Risk Management Responsibilities Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank, this includes understanding and ensuring compliance with, in letter Assist to strengthen team capacity and continue engagement with people. Enhance communication within and among team across Retail Risk Organizations as well as other internal stakeholders and external stakeholders. All applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalates, mitigate and resolve risk, conduct and compliance matters. To ensure that the risks arising from litigation, environmental claims, regulatory censure, or potential reputational loss are minimized. Qualifications Education: University degree Languages: English, Cantonese Role Specific Technical Competencies Data Science Manage Conduct Manage Operational and Reputation Risk Manage People Stakeholder Management About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle , continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together , we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkits. A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential. Equal Opportunity Employment Standard Chartered is an equal opportunity employer. We have a meritocratic culture where each individual employee is valued and respected for who they are as a person and for what they bring to the organisation. Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. #J-18808-Ljbffr