CRM Manager

Report to CRM Manager for the planning and execution of CRM offers and campaigns. Identify member segments and design segmented journeys to meet business needs. Develop and implement exclusive member experiences for top tier members. Provide insights from member data and campaign performance analysis to optimize member initiatives. Work closely with...

Principal Responsibilities Champion the adoption and integration of emerging technologies to enable AI-powered customer lifecycle management (CLCM) and drive CRM transformation for scalable business growth Formulate CRM strategic roadmap to facilitate delivery of WPB business priorities Set the strategic direction for CRM across multiple locations, leading...

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment. West Kowloon Cultural District (WestK) is one of the largest and most ambitious cultural hubs in the world and...

(Senior / Assistant) Marketing Officer Central, Central and Western District, HK Responsibilities Support the execution of CRM strategy for customer engagement and business growth Assist to develop CRM programs to ensure effective & efficient omni-channel marketing campaigns Coordinate with the operation team, retail team, and event team to ensure seamless...

A leading company in CRM solutions in Hong Kong seeks a skilled CRM Executive. You will manage CRM offers and campaigns, design segmented journeys, and develop premium member experiences. The ideal candidate should have a degree in Marketing or Business, with 3–5 years of experience in CRM campaign management and strong analytical skills. You will work...

A leading financial services company in Hong Kong seeks a Manager, Technology Delivery to lead CRM solutions' design and implementation using Salesforce. The ideal candidate should possess 5+ years of experience in CRM systems, strong knowledge of Salesforce, and the ability to collaborate effectively across departments. This role involves technical...

A leading healthcare and beauty group in Hong Kong is seeking a dynamic Manager - CRM to lead their patient CRM and loyalty strategy. In this role, you will build and scale a data-driven loyalty platform, collaborating with IT, marketing, and external partners. The ideal candidate has 4+ years of CRM experience, excellent stakeholder management skills, and...

A leading consumer electronics brand in Hong Kong is looking for a Head of Community to lead the Community CRM Program. This role involves designing customer acquisition strategies, managing community initiatives, and aligning global marketing efforts. The ideal candidate has 6–8 years of experience in CRM or community management, strong leadership skills,...

A leading healthcare innovator is looking for a Senior Marketing Executive in Hong Kong to develop targeted marketing campaigns and manage customer data. The successful candidate will have at least 2-3 years of experience in marketing or CRM roles, strong analytical skills, and a Bachelor’s degree in a relevant field. This position entails collaboration...

A cultural organization in Hong Kong is seeking a talented individual to assist in projects enhancing CRM systems and managing email campaigns. The ideal candidate will have a recognized degree, 1-2 years of experience in database marketing, and solid statistical skills. Proficiency with CRM tools like Microsoft Dynamics or Salesforce is a plus. This role...