Account Management Operations Specialist – Hospitality Solutions
5 days ago
Account Management Operations Specialist – Hospitality Solutions We are seeking an Account Management Operations Specialist to join our global Hospitality Solutions team, where innovation knows no borders. This team leads with impact—supporting hoteliers around the world with scalable, data-driven tools to elevate guest experiences and drive revenue. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness, curiosity and commitment that empowers us all to win together. As an Account Management Operations Specialist, you will support our account management team and own a portfolio of low-touch hotel accounts. You will manage customer interactions, reporting processes and cross-functional coordination to ensure exceptional service delivery. This role requires strong attention to detail, a customer-first mindset and the ability to thrive in a fast-paced, collaborative environment. Responsibilities Support account managers in preparing customer business reviews, extracting reports and coordinating audits. Own a portfolio of low-touch hotel accounts, delivering support and escalating complex needs as required. Manage Salesforce processes, reporting needs and internal coordination for case escalations and billing. Act as a liaison across functions to resolve customer issues in a timely, professional manner. Provide transitional support during customer handovers or extended account manager absences. Preferred qualifications and education Minimum 2 years of experience in hospitality, preferably in central reservations systems (CRS) or hotel operations. Intermediate to advanced skills with Microsoft Office 365 apps such as Excel, Outlook and PowerPoint. Knowledge of Salesforce CRM or equivalent platforms is a plus. Strong time management skills with ability to handle multiple projects independently. Proven ability to work remotely as part of a global, cross-functional team. Fluent in English (written and verbal); Cantonese proficiency preferred. Benefits Benefits are not one-size fits all which is why we go beyond the traditional medical and financial benefits to offer perks that promote total well-being. We offer a comprehensive package designed to help you shift into your best self: Competitive pay and performance-based bonuses Flexible work options Comprehensive healthcare coverage Generous PTO and holidays Family-friendly benefits Your application will include the following questions: Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? #J-18808-Ljbffr
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WorkFromHome, Hong Kong SAR China Sabre Asia Pacific Pte Ltd Full timeA leading hospitality solutions provider in Hong Kong is seeking an Account Management Operations Specialist to enhance customer interactions for a portfolio of hotel accounts. This role involves supporting account managers, managing Salesforce processes, and ensuring exceptional service delivery. The ideal candidate has a minimum of 2 years in hospitality...
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WorkFromHome, Hong Kong SAR China Fitch Solutions Full timeFitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets / risk and individual credits, ESG, developed and emerging markets, and industry...
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WorkFromHome, Hong Kong SAR China Talent Blue Search Limited Full timeA leading recruitment agency is seeking a Key Account Manager for a US-listed pharmaceutical brand in Hong Kong. The role involves developing business with private hospitals and clinics, negotiating strategic agreements, and collaborating with various departments. The ideal candidate will have 5-10 years of experience, strong consultative selling skills, and...
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Client Support Specialist
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WorkFromHome, Hong Kong SAR China ioTech Solutions Full timeOur client is a financial technology company for borderless businesses. Founded in 2014, their Global Account platform offers businesses of all sizes a single finance app for global growth. Features include multi-currency digital wallets, on-demand virtual bank accounts, worldwide payments, currency exchange, and instant Visa cards. We value innovative...
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Investment Product Specialist
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WorkFromHome, Hong Kong SAR China ServiceNow Full timeSolution Sales Executive - Technology Workflows (Asset, Operations and Planning) – North Asia 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work....
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WorkFromHome, Hong Kong SAR China Molnlycke Health Care Full timeLocation: Hybrid | Department: Commercial Surgical Gloves Do you want a career that impacts millions of people for the good?At Mölnlycke, you’ll be helping to equip medical professionals with solutions that improve outcomes for patients. And you’ll develop your career in a growing organisation with an inspirational culture where you’ll be recognised...
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WorkFromHome, Hong Kong SAR China Projob21.com Ltd. Full timeRegional HR Share Services Operations Specialist Regional HR Generalist, Operations & HR Projects Hybrid Mode & Multicultural Exposure Excellent Worklife Balance & Job Security Our Client Representing multiple top performing global ESG asset managers offering comprehensive investment solutions to institutional & intermediaries clients across Europe, US and...
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WorkFromHome, Hong Kong SAR China Habyt Full timeAbout The Job Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real...
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Coverage Specialist
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WorkFromHome, Hong Kong SAR China Deutsche Bank AG, Hong Kong Branch Full timeCoverage Specialist - Xtrackers Mandates & Solutions Sales Add expected salary to your profile for insights Title: Coverage Specialist - Xtrackers Mandates & Solutions Sales, Hong Kong Corporate Title: AVP Location: Hong Kong Job Code: #LI-ZL1 #LI-03 About DWS: Today, markets face a whole new set of pressures – but also a whole lot of opportunity too....
